Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Saeco Vienna leaking
We had this problem and it was overflow from a clog -- check the hole where excess water drains into the drip tray to see if it is full of grounds. Cleaned it out with a twistie tie and flushed w/ water. That stopped the water on our counter!
Posted on Nov 07, 2007
Leave the dump box out. Use a spoon to hit the switch where the dump box would normally hit. Hold the switch until the flap is no longer in the way then replace the dump box.
Espresso Machine Service
Posted on Nov 24, 2007
SOURCE: Saeco Vienna gear jammed
This has happened to me. If the problem is the brew group gear is in the wrong position, you can manipulate the brew group until it matches up with the drive gear in the machine. You'll know it matches if you can insert the brew group back in the machine full until it clicks.
Posted on Dec 08, 2007
Could be a number of reasons. If you "hear" the brew group moving in one direction, stop and then move again, then the microswitches are o.k. If the sound of the movement is low and/or slow ( slower that normal), the CPU/power board may be bad and needs to be replace. If the movement is as before (same sound and movement) but not lining up, perhaps the brew drive motor is bad.
To remedy this situation, an authorized SAECO Service Center would have to open your machine and replace damaged components. Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : firstname.lastname@example.org
Posted on Jun 19, 2008
Hi There is a test mode for the Digital and we can see if you have a bad power board. Turn the machine off in back. Push and hold the small coffee button and the menu button (top left) at the same time and while you are holding the buttons turn the machine on. Release the buttons and you should have numbers in the display. If you can push the bottom left button and the machine makes a sound like the motor is moving, turn it off and then back on. If you don't get the message now you should really clean and lube your brew unit.
Posted on Jun 09, 2009
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