Question about Xerox Office Equipment & Supplies

3 Answers

I have a xerox xc1044 Copier. I know the unit well. I have been able to fool the toner that there is not problem. The Drum light comes on. The drum looks good and I have opened and completely cleaned out the drum toner hopper. I understand that the drum light coming on is based on some toner sensor or something on the drum that it senses. I think maybe the drums film is bad and that maybe what senses the drum not to work, all the connections and the drum wire look good and are making a connection. I will not pay for this unless you have a solid answer on how to fool the drum unit into thinking it is still ok. I will understand if you cannot help me if the drum film is warn and that is un repairable. Thank you very much.

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  • 7 more comments 
  • yourhost Oct 26, 2008

    Wow,

    that is out of left field. What kinda of Fix Ya answer is that? Is there something that I wrote that offended you in this life or a future life?



    Completly mystified,



    e

  • yourhost Oct 26, 2008

    Re-worded - I have a xerox xc1044 Copier. I know the unit well. I have been able to fool the toner that there is not problem. The Drum light comes on.
    The drum looks good and I have opened and completely cleaned out the drum toner hopper.
    I understand that the drum light coming on is based on some toner sensor or something on the drum that it senses.

    I think maybe the drums film is bad and that maybe what senses the drum not to work, all the connections and the drum wire look good and are making a connection.
    Plase do not reply if you do not have have a solid answer on how to fool the drum unit into thinking it is still ok. I will understand if you cannot help me if the drum film is warn and that is un repairable.

    Thank you very much.

  • yourhost Oct 26, 2008

    Please do not assume that I would ask for a refund. I never intended. I am a professional and a tech of sorts. It is not my first FixYa. I have had good experiences.



    You have to assume that we are trying to be honorable. I have found that I give more details than most in order to get an accurate answer.



    I guess your answer tells me that there is no other option or reset, override code, for the xerox, which is what I was looking for.



    I have no problem paying for this and your attitude is not of customer service. You win some and you lose some. People can be very deceptive, and I would imagine that after a few times of doing that that FixYa has a way of dealing with this so you do not have to judge your CUSTOMER.



    e

  • yourhost Oct 26, 2008

    Ok so how go I pay Ginko? Do i just accept yours or how do i do that?



    e

  • yourhost Oct 26, 2008

    That is all i wanted to know. So many of the techs and people who tinker with these know other things.

    You will note that I paid $9 and an additional fee to toal of $15. Did I ask for a refund? Did you see a refund? NO I do not think so.



    Ok i am done, i will pay you but i did not know how to do that. What a waste of all our time if you just overlooked the perceived offense and answer the dang questions without judgement.

    e

  • yourhost Oct 26, 2008

    This was a painful experience. I will still use Fixya and I will be more cautious how i offend the tech.....whatever.

  • yourhost Oct 26, 2008

    I hope i paid the right person or the first person. If not, will the administrator please pay him.

  • yourhost Oct 26, 2008

    Thank you, good resolution response. Sorry you did not get paid. I have to do this all day long and I could not find where to pay you. I am good.

    I really thought i was paying for an expert. I will take that advice and chose more carefully next time. I myself do have to do tech answers myself for computer support as a hobby for friends and family. It can be hard and there are some real strange people out there.



    Eric

  • yourhost Oct 26, 2008

    How do I get you a rating and I will make it good. I understand. There is no rating link.

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3 Answers

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  • Master
  • 538 Answers

Here is a solid answer..there is not practicable way to fool a Xerox system(these guys invented the tech, so they
have loads of practice at keeping fools from running their systems into the ground=.

so, with that, please either pay ginko, or stop using Fixya..what you are doing, is bordering on fraud, so please
desists.

Posted on Oct 26, 2008

  • 1 more comment 
  • A Womans Computer Man
    A Womans Computer Man Oct 26, 2008

    well..then please reframe this. win some and lose some is fine..but you clearly stated that even though you purchased, in good faith, a session, your intention was to defraud the experts..that is not kosher or anything else..and I am no fan of some of the experts here, but I can assure you that you will be on the rogues gallery, without a doubt this week.

  • A Womans Computer Man
    A Womans Computer Man Oct 26, 2008

    trace his note back through your log on..click on the premium, and you should be able to see his posting..then accept his comments, and voila, he gets the dough..

  • A Womans Computer Man
    A Womans Computer Man Oct 26, 2008

    well..as the old saying goes..what you sow is what you reap...next time, my suggestion is to keep the edge about not paying a mere pittance of 20 bucks for high quality information..




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  • Xerox Master
  • 19,396 Answers

When did you replaced the drum for the last time, or how old is the printer, optical insppection on the drum is not enough to say that there is no need to replace it.

Posted on Oct 26, 2008

  • 1 more comment 
  • Ginko
    Ginko Oct 26, 2008

    Sorry I did not read "I will not pay for this unless......

    I do not think this philosophy is acceptable, if you are already starting with the intention to ask refund... well pal... go for the refund and please do not ask my free help.

    I wont give you any additional help here, therefore ask for more help and call other experts, then you can ask refund. Next time I suggest you should posting on the free troubleshootin mate...


  • Ginko
    Ginko Oct 26, 2008

    Well, I see no feedback from you, I guess you really want to go for the refund.
    Run the drum diagnostic tests from service menu (there are three of them on Xerox printers, as the drumkit is not only the film) , then replace the drum. In any case, 9 on ten it is a faulty drum.
    I think this is enough for free support.
    I am sorry, but finding schematics and looking into service manual will take time, and far too many users are asking refunds after receiving good service, therefore I wont go any further.




  • Ginko
    Ginko Oct 26, 2008

    hi there, sorry for the rudeness, but your choice of words about refund arrived in a bad moment, talking about refund.

    I do not want to be payed, you know that you can get refund in any case, simply that is something that is better not to enfasize while posing a question. Leave rating and rewards for later.

    I do a Xerox roughly once every three or four months, and when I get drum error, I check the replacement cartridge, I perform a factory reset, then I usually replace the drum without many problems, that is what a repairman will do.

    Nevertheless there is the possibility to diagnose drum problems using the service menu.
    There should are three test to check the drum status, you need to check the following:




    Drum Temperature Sensor test.





    Drum Heater test.

    General drum test.

    additionally you should test the drum fan, check if it is working, and if not energize it to test it.

    If you have drum error (post exact code pls), then the drum probably failed, to know if it is worth to spend time in testing additional parts it would be useful knowing the usage of the printer since last drum kit replacement, or from new.






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  • Master
  • 859 Answers

I'm not going to help you with this, no matter that I have the code fix to give you or not.

Try Yahoo Answers.

Posted on Oct 26, 2008

  • 1 more comment 
  • Glenn Rogers
    Glenn Rogers Oct 26, 2008

    Yes. What you wrote here was asking for a work around to trick out the onboard diagnostic chip and then blatantly stating your not going to pay for it, in advance of any offerings. That is pretty offensive and I was offended by your statement.

    I quote: "I will not pay for this unless you have a solid answer on how to fool the drum unit into thinking it is still ok."

    You will have to bite the bullet and replace the drum eventually and the time is now, clearly as you've tricked out the printer before. These things wear our and drums are expensive, but have to be replaced eventually..

    Worldvet


  • Glenn Rogers
    Glenn Rogers Oct 26, 2008

    No, you paid the wrong person. But we can attempt to rectify this inside FixYa.

    Look, you sound really contrite and sincere; we all learned a little bit of something here today. You need a new drum, that's all. We techs here have years and years of experience. We always endeavor to give concise clear answers. There are some people who believe they are experts and attempt to BS a customer. Perhaps you had a bad experience before. I'd suggest that in the future you use the "Find an Expert" tool and get a personal consult by choosing an expert who's background and standing here at FixYa is outstanding.

    Thanks for using FixYa, we'll be glad to help you in the future. See you then.

    Worldvet


  • Glenn Rogers
    Glenn Rogers Oct 26, 2008

    We have taken care of this ourselves inside the system. Unfortunately on our premium questions the interface has a few kinks and you have witnessed one of them.

    Take care and be safe. See you next time around perhaps.

    Worldvet


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Replace drum in xerox phaser


asic technical parameters forToner cartridge chip of Xerox Phaser 3450B:
chip-b.jpg" ]
Version: No area limited
Yield: 5,000-10,000.
Printers Model compatible: Xerox Phaser 3450B
Toner cartridge Model: Xerox 106R00687-BK and Xerox 106R00688-BK.
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And then, you can choose one in three following plans: replace Toner cartridge, replace Drum chip or reset Toner cartridge chip.
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khe-chip-b.jpg" ]
- If you choose plan replace Drum chip then cost higher than reset chip. EachToner cartridge chip for Xerox Phaser 3450Bcosts about $6 - $10/color.
- With replace new Toner cartridge chip solution is cheaper replace new Toner cartridge.
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3. Reset Toner cartridge chip for Xerox Phaser 3450B
If you choose plan resetToner cartridge chip for Xerox Phaser 3450Bthen that is best plan. It cheaper than replace Toner cartridge or replace Drum chip
The phenomenonToner cartridge chip for Xerox Phaser 3450Bout of count are printer do not print and display error on the LCD monitor:
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How to fix the errors:"Drum low", "Drum eppty", on monitor appear yellow exclamation mark corresponding color,"Tone life end", "Replace new unit", "The x unit an error"? cheaper, the most effective.
We use unismart device toreset Drum chip for Xerox Phaser 3450B
Unismart is a device reset Drum chip. Unismart can reset for many Drum chip of manufacturers: Samsung, Hp, Canon, Epson, OKI, Xerox ...
Unismart system is designed to offer a complete solution for writing, resetting, testing various chips with the combination of Unismart Box and Unismart chips. Unismart include: unismart box and test head, power adapter, Data wire, flat writer.
unismart1.jpg" ]
Test head is used for data transmission between Unismart Box and Unismart chips. There are 20 types of test heads designed according to different chip shape, which can be used for operation on all chip models that
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