Question about Xerox Fax Machines

3 Answers

I have a xerox xc1044 Copier. I know the unit well. I have been able to fool the toner that there is not problem. The Drum light comes on. The drum looks good and I have opened and completely cleaned out the drum toner hopper. I understand that the drum light coming on is based on some toner sensor or something on the drum that it senses. I think maybe the drums film is bad and that maybe what senses the drum not to work, all the connections and the drum wire look good and are making a connection. I will not pay for this unless you have a solid answer on how to fool the drum unit into thinking it is still ok. I will understand if you cannot help me if the drum film is warn and that is un repairable. Thank you very much.

Posted by on

  • 7 more comments 
  • yourhost Oct 26, 2008

    Wow,

    that is out of left field. What kinda of Fix Ya answer is that? Is there something that I wrote that offended you in this life or a future life?



    Completly mystified,



    e

  • yourhost Oct 26, 2008

    Re-worded - I have a xerox xc1044 Copier. I know the unit well. I have been able to fool the toner that there is not problem. The Drum light comes on.
    The drum looks good and I have opened and completely cleaned out the drum toner hopper.
    I understand that the drum light coming on is based on some toner sensor or something on the drum that it senses.

    I think maybe the drums film is bad and that maybe what senses the drum not to work, all the connections and the drum wire look good and are making a connection.
    Plase do not reply if you do not have have a solid answer on how to fool the drum unit into thinking it is still ok. I will understand if you cannot help me if the drum film is warn and that is un repairable.

    Thank you very much.

  • yourhost Oct 26, 2008

    Please do not assume that I would ask for a refund. I never intended. I am a professional and a tech of sorts. It is not my first FixYa. I have had good experiences.



    You have to assume that we are trying to be honorable. I have found that I give more details than most in order to get an accurate answer.



    I guess your answer tells me that there is no other option or reset, override code, for the xerox, which is what I was looking for.



    I have no problem paying for this and your attitude is not of customer service. You win some and you lose some. People can be very deceptive, and I would imagine that after a few times of doing that that FixYa has a way of dealing with this so you do not have to judge your CUSTOMER.



    e

  • yourhost Oct 26, 2008

    Ok so how go I pay Ginko? Do i just accept yours or how do i do that?



    e

  • yourhost Oct 26, 2008

    That is all i wanted to know. So many of the techs and people who tinker with these know other things.

    You will note that I paid $9 and an additional fee to toal of $15. Did I ask for a refund? Did you see a refund? NO I do not think so.



    Ok i am done, i will pay you but i did not know how to do that. What a waste of all our time if you just overlooked the perceived offense and answer the dang questions without judgement.

    e

  • yourhost Oct 26, 2008

    This was a painful experience. I will still use Fixya and I will be more cautious how i offend the tech.....whatever.

  • yourhost Oct 26, 2008

    I hope i paid the right person or the first person. If not, will the administrator please pay him.

  • yourhost Oct 26, 2008

    Thank you, good resolution response. Sorry you did not get paid. I have to do this all day long and I could not find where to pay you. I am good.

    I really thought i was paying for an expert. I will take that advice and chose more carefully next time. I myself do have to do tech answers myself for computer support as a hobby for friends and family. It can be hard and there are some real strange people out there.



    Eric

  • yourhost Oct 26, 2008

    How do I get you a rating and I will make it good. I understand. There is no rating link.

×

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 538 Answers

Here is a solid answer..there is not practicable way to fool a Xerox system(these guys invented the tech, so they
have loads of practice at keeping fools from running their systems into the ground=.

so, with that, please either pay ginko, or stop using Fixya..what you are doing, is bordering on fraud, so please
desists.

Posted on Oct 26, 2008

  • 1 more comment 
  • A Womans Computer Man
    A Womans Computer Man Oct 26, 2008

    well..then please reframe this. win some and lose some is fine..but you clearly stated that even though you purchased, in good faith, a session, your intention was to defraud the experts..that is not kosher or anything else..and I am no fan of some of the experts here, but I can assure you that you will be on the rogues gallery, without a doubt this week.

  • A Womans Computer Man
    A Womans Computer Man Oct 26, 2008

    trace his note back through your log on..click on the premium, and you should be able to see his posting..then accept his comments, and voila, he gets the dough..

  • A Womans Computer Man
    A Womans Computer Man Oct 26, 2008

    well..as the old saying goes..what you sow is what you reap...next time, my suggestion is to keep the edge about not paying a mere pittance of 20 bucks for high quality information..




×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Xerox Master
  • 19,396 Answers

When did you replaced the drum for the last time, or how old is the printer, optical insppection on the drum is not enough to say that there is no need to replace it.

Posted on Oct 26, 2008

  • 1 more comment 
  • Ginko
    Ginko Oct 26, 2008

    Sorry I did not read "I will not pay for this unless......

    I do not think this philosophy is acceptable, if you are already starting with the intention to ask refund... well pal... go for the refund and please do not ask my free help.

    I wont give you any additional help here, therefore ask for more help and call other experts, then you can ask refund. Next time I suggest you should posting on the free troubleshootin mate...


  • Ginko
    Ginko Oct 26, 2008

    Well, I see no feedback from you, I guess you really want to go for the refund.
    Run the drum diagnostic tests from service menu (there are three of them on Xerox printers, as the drumkit is not only the film) , then replace the drum. In any case, 9 on ten it is a faulty drum.
    I think this is enough for free support.
    I am sorry, but finding schematics and looking into service manual will take time, and far too many users are asking refunds after receiving good service, therefore I wont go any further.




  • Ginko
    Ginko Oct 26, 2008

    hi there, sorry for the rudeness, but your choice of words about refund arrived in a bad moment, talking about refund.

    I do not want to be payed, you know that you can get refund in any case, simply that is something that is better not to enfasize while posing a question. Leave rating and rewards for later.

    I do a Xerox roughly once every three or four months, and when I get drum error, I check the replacement cartridge, I perform a factory reset, then I usually replace the drum without many problems, that is what a repairman will do.

    Nevertheless there is the possibility to diagnose drum problems using the service menu.
    There should are three test to check the drum status, you need to check the following:




    Drum Temperature Sensor test.





    Drum Heater test.

    General drum test.

    additionally you should test the drum fan, check if it is working, and if not energize it to test it.

    If you have drum error (post exact code pls), then the drum probably failed, to know if it is worth to spend time in testing additional parts it would be useful knowing the usage of the printer since last drum kit replacement, or from new.






×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 859 Answers

I'm not going to help you with this, no matter that I have the code fix to give you or not.

Try Yahoo Answers.

Posted on Oct 26, 2008

  • 1 more comment 
  • Glenn Rogers
    Glenn Rogers Oct 26, 2008

    Yes. What you wrote here was asking for a work around to trick out the onboard diagnostic chip and then blatantly stating your not going to pay for it, in advance of any offerings. That is pretty offensive and I was offended by your statement.

    I quote: "I will not pay for this unless you have a solid answer on how to fool the drum unit into thinking it is still ok."

    You will have to bite the bullet and replace the drum eventually and the time is now, clearly as you've tricked out the printer before. These things wear our and drums are expensive, but have to be replaced eventually..

    Worldvet


  • Glenn Rogers
    Glenn Rogers Oct 26, 2008

    No, you paid the wrong person. But we can attempt to rectify this inside FixYa.

    Look, you sound really contrite and sincere; we all learned a little bit of something here today. You need a new drum, that's all. We techs here have years and years of experience. We always endeavor to give concise clear answers. There are some people who believe they are experts and attempt to BS a customer. Perhaps you had a bad experience before. I'd suggest that in the future you use the "Find an Expert" tool and get a personal consult by choosing an expert who's background and standing here at FixYa is outstanding.

    Thanks for using FixYa, we'll be glad to help you in the future. See you then.

    Worldvet


  • Glenn Rogers
    Glenn Rogers Oct 26, 2008

    We have taken care of this ourselves inside the system. Unfortunately on our premium questions the interface has a few kinks and you have witnessed one of them.

    Take care and be safe. See you next time around perhaps.

    Worldvet


×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Drum life over change cartorige


Not much you can do. Drums are designed to make so many copies or prints. You may be able to fool it. Remove the drum and put it back in. Don't touch the drum you will get an image of you fingers if you do. Remove toner cart 1st. Then drum wrap a piece of paper around it. They are light sensitive. Put it back in carefully. Then toner cartridge. Unless it is a package cartridge that has drum in then. This has been for naught. Hope this does help.

Sep 26, 2014 | Panasonic KX-MB1500 Laser Multifunction...

1 Answer

How to replace a R1 drum cartridge on a xerox 7545?


The entire 57 series from Xerox is one of the friendliest units for operators there are on today's market. To replace the drum module you simply need to unlock and drop the tray which is attached to it below the drum unit, then swing the locking arm to the unlock position and remove the old drum. All the drum replacement kits come with an instructional showing you how to remove the shipping material from the new drum and then simply replace drum into the copier and return locking arm and relock the lower tray to bottom of drum frame and shut the door. It's that easy.

ONE THING TO KEEP IN MIND: NEVER, and I mean NEVER touch your fingers or hands to the drum surface. The natural oils in your skin can cause damage to the drum surface. Be very careful when installing the drum to ensure that nothing touches the actual drum surface.

SECOND WARNING: Drums are LIGHT SENSITIVE! NEVER leave a drum exposed to office light or any other light source for more than 5 minutes. If you need to stop your replacement procedure, make sure you cover the drum with a dark black garbage bag or some other source that can completely stop the light from reaching the drum.

Mar 30, 2013 | Xerox WorkCentre 7525 7530 7535 7545 7556...

1 Answer

Black line on the page when printing fax or making copies


The lines may come from the toner/ drum cartridge. Try stopping the job by opening a cover, and see if the defect exists before it reaches the fuser.
The fuser for the F110 is PN 126N00235
The toner/ drum unit is 013R00605 (several alternate numbers exist)
And it could also be the transfer roller 022N02107

Hope that helps

Whit
Item, Inc.

Oct 06, 2010 | Xerox FaxCentre F110 Plain Paper Laser

1 Answer

Sharp copier, not producing clean copies


Could be the fusing unit (part that gets hot) but most likely cause based on your description is the drum unit. Easy to check by simply removing your toner cartridge, then removing the drum cartridge which sits right next to the toner cartridge. After removing the drum cartridge, turn it over and look at the colored cylinder. This is the drum. It should be clean. If your problem is in the drum unit you will see the same 2 "bands" of toner are something on the drum surface. If this is the case, it means the drum cleaning blade is going bad. Just order in a new drum unit and this will fix the copy quality problem.
Good Luck and Thank You for using Fixya.

May 09, 2010 | Fax Machines

1 Answer

Xerox F116 fax drum & toner reset cards


This would be an expensive process event to try an old card when entering a used modual. The card resents the main board the the card cannot be used again.
If anything else send the cartridges back to Xerox.
If you try to experiment with a new card, and an old drum, chances are you will create new problems for the Xerox repairman to fix.

Keep a new supply of toners and drums and make sure each item has the card in the box, and do not allow the customers or casual operatiors, including Managers!!!! , to swap theses items on their own.
They are too expensive to trouble-shoot and experiment with.
Good luck.

Sep 22, 2009 | Xerox FaxCentre F116 Plain Paper Laser

1 Answer

The printer is not working and it says that it dust on the drum?


The drum is part of the toner unit. Check the skinny glass under the drum/toner unit when you pull it out and make sure it is clean! Also try gently blowing air on the entire unit (drum)... I say gently because when you hit the right spot...toner is going to blow everywhere, so you might want to try thin one outside.

Sep 21, 2009 | Brother IntelliFax-2820 Laser Fax

2 Answers

Faxes too light


1. Pull drum and toner unit out.
2. Clean the laser glass with a clean dry cloth, I think it's located on the bottom of this machin where the drum lies on top.
3. If the problem is a constant light on the side this should solve the problem. If it's not constant it could be the drum contacts that are not making positive contact with the machine.
4. If you use aftermarket or refill toner good luck with that. I've seen too many machine ruined by after market/refill toner and it allways starts with the light copies and toner spilling all over in the machine.

Aug 31, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Xerox 5309 - ghost image on the second half of the print


Has to be a roller problem. First check that the drum is being cleaned properly by the drum blade, it is responsible for cleaning the leftover image of the copy/print before it ( when you remove or look at the drum you should not see an image or toner ,it should be clean , if not replace  drum and blade). Next check that the upper fuser roller is not damaged ( This is the rollers that heat up and fuse the image into the paper  ). If these check out it could be the erase array or laser unit ...Good Luck

May 03, 2009 | Fax Machines

1 Answer

Dark Horizontal Lines on Faxes


on the drum unit that you put your toner inn, There is a blue or green slide lever move the slide back and fourth 10-15 times. If you have some van air blow that area out ( F.Y.I. if you do this some toner will fly out ) if this does not take care of it the drum unit my be bad,

do a 1/2 print test. copier something with a lot of print. open front cover when the paper is 1/2 way through the machine remove drum. Look art the paper and the green drum if the marks are on the paper & drum then the drum is bad. If not the fuser asm is bad, the part that gits hot when melting the toner on the paper,

Jan 29, 2009 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Fax Machines Logo

Related Topics:

345 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Fax Machines Experts

Whit
Whit

Level 1 Expert

185 Answers

HEMANT GROVER

Level 2 Expert

166 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Are you a Xerox Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...