Question about Sony Handycam DCR-HC20 Mini DV Digital Camcorder
This camcorder is about 3 years old. ON playback, everything recorded earlier is fine. However, when I try to record now, I get vertical (greenish brown) lines on the screen and all I can see is light in the background. I do not see the battery and tape indicators either. I do have an 8 month old at home and need this to work or I need to replace it and want to know if it is worth fixing. thanks
I called Sony support and they confirmed that this is a problem with the CCD. I have been asked to return it to the Sony service center and they will fix it free of cost. This is in the US. Apparently, Sony lost a case that was raised by another consumer some time in 2005 so it has to do these replacements if they confirm that it is a problem with the CCD.
Posted on Jan 07, 2008
Have the imager replaced at nearest Sony service center, refer to website under support, for the terms and conditions, Im here in the Philippines, here if it qualify as an imager problem its replaced free of charge, I cant comment on policies of other countries. thanks
Posted on Sep 13, 2007
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