Question about Sony Handycam DCR-HC20 Mini DV Digital Camcorder

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Vertical lines and no focus on recording

This camcorder is about 3 years old. ON playback, everything recorded earlier is fine. However, when I try to record now, I get vertical (greenish brown) lines on the screen and all I can see is light in the background. I do not see the battery and tape indicators either. I do have an 8 month old at home and need this to work or I need to replace it and want to know if it is worth fixing. thanks

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  • san_chako Dec 31, 2007

    Hi,

    I have the same problem with my camcorder (purchased in 2004). However, I can see the tape and the battery remaining time. Is this also a problem with the imager. Can somebody please help?



    Regards,

    Sandeep

  • Anonymous Jan 01, 2008

    Same problem. Mine is 3 years old. Everything seems to work on playback, but as soon as I try to record, I see massive amounts of vertical lines. Can only see shadowy outlines of the objects I'm trying to record. It wasn't a gradual thing....worked one day and the next day it didn't. Suggestions??????

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Hi,
I called Sony support and they confirmed that this is a problem with the CCD. I have been asked to return it to the Sony service center and they will fix it free of cost. This is in the US. Apparently, Sony lost a case that was raised by another consumer some time in 2005 so it has to do these replacements if they confirm that it is a problem with the CCD.
Regards,
san_chako

Posted on Jan 07, 2008

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Have the imager replaced at nearest Sony service center, refer to website under support, for the terms and conditions, Im here in the Philippines, here if it qualify as an imager problem its replaced free of charge, I cant comment on policies of other countries. thanks

Posted on Sep 13, 2007

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