Question about SanDisk Sansa m200 (2 GB) MP3 Player

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Where are the songs??

My sansa m200 series mp3 is showing the music is playing, but some songs doesn't appear when I connect the player to my computer, so I can't erase these songs because the computer doesn't show them. It happened after I connected my player to another computer and pushed the option synchronise of the music program of that computer... Since then, my player plays many songs that I can't find inside any of the folders of the player. Please help!

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Re: where are the songs?? - SanDisk Sansa m200 (2 GB) MP3 Player MP3 & Digital Media Players

Format your player and reinstall your music.

Posted on Aug 23, 2006

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How to delete songs that are not showing


Try switching USB mode of the player, to see the hidden files.
See next help link:

Look in the manual for the m200 series players on page 31 under USB, how to select Auto Dectect (MTP or MSC) or only MSC :
MTP is Media Transfer Protocol, seeing the player as a media device.
MSC is Mass Storage Class, seeing the player as a removable disk.

All support for the m200 series players, on next page:

May 19, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

How do I remove songs from my Sansa m200 series MP3 player?

pluge the sansa into the usb. go to my computer/computer. look for the sansa icon in that folder. double click, go to music, then right click on the song u want to delete and click delete

Mar 23, 2009 | SanDisk Sansa m200 (2 GB) MP3 Player

1 Answer

Certain songs on my Sansa m240, will not play

If the songs you have are DRM protected then you may need to check with the source from where you've downloaded the track. 
Sometimes, if the Music data base on the device is corrupt, even then you may run into such problems.
follow the instructions below to get the sansa firmware updater to make sure that the firmware for your payer is updated automatically:
METHOD 1 - Download and manually update the Sansa m200 

NOTE: The manual update does NOT support firmware version 4.X.XXX. Refer to METHOD 2 if the firmware on your Sansa m200 is either 4.X.XXX.

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

STEP 1 - Download the Sansa m200 Firmware Updater .exe file and save it to your desktop. 

STEP 2 - Install the Updater 
1. Double-click the downloaded .exe file (sdmx3-iv001.exe). 
2. Click Next

3. Click Yes to agree on the license agreement. 
4. Click Next to start installing the program. 

STEP 3 - Connect your player to the PC 
1. Turn off your Sansa m200. 
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect the player to the PC. 

STEP 4 - Update the firmware 
1. Click Firmware Upgrade

WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

2. Click OK to continue the firmware update. 

3. Click OK to finish update. 

4. Disconnect your Sansa m200 from the PC after the firmware has been successfully downloaded. 
5. Slide the HOLD switch to the unlock position (orange color not showing). 
6. Turn on your Sansa m200 player to check. 

METHOD 2 - Using the Sansa Firmware Updater. 
1. If it's not installed yet, download and install the Sansa Firmware Updater
2. Slide the HOLD switch to the lock position (orange color will show). 
3. Connect your Sansa m200 to the PC. 
4a. Assuming there's a new firmware available, the following message will appear on your lower right taskbar. Click on the balloon message. 

NOTE: If there's no new firmware available, you won't see a balloon message.

4b. OPTIONAL: You can also manually run the Sansa Updater from your programs files. Most likely it will be under All Programs > SanDisk > Sansa Updater > Sansa Updater
5. Select the Firmware check box. 
6. Click Download Now. Firmware download starts. 
WARNING: All data on your Sansa m200 will be deleted during the firmware update. Back up all your data before proceeding. 

7. Click Yes to continue the update. 
8. Click Finish after the firmware has been downloaded. 

9. Disconnect your Sansa player from the PC. 
10. An "Upgrading firmware. Please wait..." message will appear on the Sansa m200's display screen. 

Jan 10, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Deleting unwanted songs

The Sansa M200 series devices do not allow deletion of downloaded content directly from the device. You must connect he device to PC/Mac via USB to delete downloaded content. You will also need to use media software such as Windows Media Player, Rhapsody, iTunes, etc.. to see all of the music content on the player to be able to delete the songs you don't want. (i.e. just viewing the device in Windows Explorer might not show everything that is on he player.)

Jan 05, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

Where are the songs??

Switch the device from msc to mtp mode (or vice versa), and the missing songs will magically reappear

May 12, 2008 | GPX MW3837 MP3 Player

2 Answers

I have Sanso m250 2.0gb mobel. Logo screen is appearing when i power on after that i am unable to play the mp3 songs or play FM Radio etc..

Try doing a hard reset on a Sansa m250:
  1. Turn off the Sansa. Just pull the battery out for a second.
  2. Plug the Sansa into a computer4.gif, and open "My Documents" in the computer.
  3. Open the Sansa file as if it were a drive, then go to the "MUSIC4.gif Specific storage" file.
  4. Right click the "MUSIC Specific storage" file, and press "Format."
This should hard reset the Sansa m250. I do not know if this will work on other Sansa m200 type .mp3 players. You can start over with your playlists. This has worked for me.

Dec 23, 2007 | SanDisk Sansa m250 MP3 Player

1 Answer

Deleteing songs

You can delete them thru My Computer. Double click on the Sansa (m200), inside you will see a Music Folder. Inside is your individual tracks, separated by album names. You can add or delete all music from here. Best of Luck.

Oct 09, 2007 | SanDisk Sansa m200 (2 GB) MP3 Player

2 Answers


Have you tried removing the battery? Or maybe your battery is low. As well, if your mp3 player isn't turned on when you plug it in, that seems to affect if the computer recognizes it.

Nov 05, 2006 | SanDisk Sansa m230 MP3 Player

1 Answer

My MP3 Player will not recognize my songs.

1) Songs in wrong format
2) upgrade to Windows Media Player 10 or 11

Aug 27, 2006 | SanDisk Sansa m200 SDMX3-512 MP3 Player

1 Answer

Mp3 player froze up

try formatting your player and reintall the software. It should work.

Aug 21, 2006 | SanDisk Sansa m200 (2 GB) MP3 Player

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