Question about Microsoft Zune JS8-00001 Digital Media Player

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Zune Lock up

I was using my Zune and out of no where it locked up. Eventually it shut off but now it will not turn on. When I attached it to the computer, it still won't do anything. The battery was completely charged. HELP!!!!

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  • Anonymous Oct 27, 2008

    we need a new firmware that's not shite!

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3 Answers

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Read what happened to mine when it stayed locked all the time.
Maybe it will help

http://www.fixya.com/support/t1371647-unlock_zune

Posted on Dec 15, 2008

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This happened to me today actually, all you have to do is hold down the back button and up on the pad and it will reset. =]

Posted on Oct 29, 2008

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Open up the case... unplug the battery and put it back.... it will reboot and off you go!!

Posted on Dec 31, 2008

  • Tia Stewart
    Tia Stewart Oct 30, 2013

    how do you open up the case.?

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Posted on Jan 02, 2017

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1 Answer

120 Gig Zune Locked Up -Won't Unlock


One other option you may not know of is to hold the down button, and the back button at the same time. This will send the Zune into a deeper "off" state, and may reset your lock command.

If NO other options are working, you should probably try a "hard reset".

This means you will have to open the Zune itself up (you can find simple instructions for this fairly easily online) and pull a small plug out that connects the battery to the Zune itself. Don't worry, your music wont be deleted.

Jun 23, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune doesn't turn on


the electricity power of the car watts its much higer the zune may have over heated the internal plastic pads send it to a expert to examine it

May 16, 2009 | Microsoft Zune 8 MP3 Player

1 Answer

Zune 30 gb broken "lock" button


The Lock button came right out and the wires attached to it broke, right? If so, y'alls pfft.
or, if not...
Go to this website and follow Steps 1 thru 4 ONLY. Picture 4 of Step 4 shows the top of the device to the left and the headphone jack nearest you. The Lock button should be right below the top arrow on the left of Picture 4. To unlock it, slide the switch **away** from the headphone jack.

!!! Please note that this is all strictly assumptions on my part. I have *never* taken my 30gig apart and am strictly working from the pics & past experience w/ micro-electronics. Do Not Take My Words As Being Absolutely Correct !!!

Mar 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune lock


If you forget the code, you must erase the device. The Zune device automatically prompts you to erase the data after you enter the incorrect code three times in a row.

To change or disable the screen lock, follow these steps:
  1. On the home screen of your Zune device, select Settings, and then press the center of the Zune pad.
  2. Select Screen Lock, and then press the center of the Zune pad.
  3. Select Disable Screen Lock or Change Lock Code, and then press the center of the Zune pad.
  4. Enter your code to continue, and then follow the prompts on screen.


thanks to our buddies over at microsoft.

Jan 04, 2009 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Zune lock


Zune lock is the switch at the top of the zune correct? Slide it into unlock position.

If it's passworded and you can't get it unlocked
try this:
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

If this helps Rate this a FIX-YA.

Jan 04, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Rene


Make sure hold/lock is not engaged first

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

Jun 30, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Put Zune in pocket, it comes on


Well if you set the lock slider on the top of the player to lock this will disable the player from turning on in your pocket.

Jun 21, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune installation


shens - you must have an internet connection; also, make sure the lock is disengaged and that your computer has a compatible operating system

star - Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

for more help, go to:
http://www.zune.net/en-us/support/usersguide/default.htm

Jun 15, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

30gb zune install


Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Apr 21, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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