Question about HP PSC 950 All-In-One InkJet Printer

1 Answer

Hp psc 750 scanner failure message

Scanner failure message appears during warm up phase as light bar returns to its start position. It sounds like stop position is not being sensed as the motor continues to try and retract the light bar further than is intended.

Posted by on

  • 4 more comments 
  • billhammond Oct 31, 2008

    The exact message is: "Scanner Failure. Turn power off then on again." Doing this does absolutely nothing to solve the problem. The problem just repeats itself with each power-up.

  • Denise59 Nov 07, 2008

    he exact message is: "Scanner Failure. Turn power off then on again."
    Doing this does absolutely nothing to solve the problem. The problem
    just repeats itself with each power-up

  • Anonymous Dec 14, 2008

    I have the same problem, and it seems the scanner isnt working properly. When it makes weird noises, the scanner bar is trying to move when it cant. Thats all i found out, I have no clue how to fix it either :/

  • Doc 1976 Feb 07, 2009

    2-7-2009 I have the same problem. Error message says, "Scanner failure. Turn power off then on again.
    Is there a way that I can remedy this oris my printer dead? It just finally printed something from on line.

  • Anonymous Feb 08, 2009

    same problem

  • tripwire45 May 11, 2010

    What does the exact error message say? The way you describe it, the issue is probably a hardware issue which means you'll need to get it serviced. That said, if you can post the exact error message, it may be possible to more exactly track down the problem. Thanks.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Remove power and leave out for 30 seconds. Hold cancel and left arrow and reinsert the power. Attempt to copy, if it still does not work you may need to have the unit serviced. Technical support can set-up an exchange if in/out of warranty, if out... it will be more that $100 for another unit. You can try to call some local providers for a quote on prices as they vary from ASP.

Cheers!

Posted on Mar 03, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My hp psc 750 all-in -one printer scanner not working


A friend of mine had a HP printer (Not a PSC 750) that he had simply plugged into his computer and was able to print properly but received the "options not set" message when he tried to scan.

The solution was to install the HP driver package for his printer.

If you are using the default Windows drivers for your printer you may need to install the HP driver package to access all of your printers functions.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&custom_solutionid=rd_bpu04809&product=57769

Mar 03, 2009 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Scanner failure during the initalization/starts up.


Sound as if your scanner is broken..
Could be something in there stopping it from moving, the motor could be bad.
It might have Home Positioning errors, causing this error.
To get it Fixed? The machine is about 140 dollars on Amazon?
The company I work for, the first hour is 125 (I do not know how much it cost to repair these)
Unfortunately these little ink jet printers are not designed to be repaired. They are considered throw away.
Sorry


Oct 08, 2008 | HP PSC 2210 All-In-One InkJet Printer

2 Answers

Scanner Falure Issue


Clean Scaner Unit Properly its not easy to done
other wise all engineer

May 26, 2008 | HP LaserJet 2840 All-In-One Printer

1 Answer

Place align paper on scanner glass


1,Unplug the USB cable
2,Place the allignment paper in the right bottom corner of the scanner glass
3,close the lid
4,Press the Start scan button
You will find the light blinking wait until it completes.
Then connect the cable and the issue will be resolved.
Hope works well for you

Apr 29, 2008 | HP PSC 750 All-In-One InkJet Printer

1 Answer

HP PSC 750 Scanner Failure


The failure is probably due to a bad signal coming from the "eye" that controls the warming up. The "eye" has to catch a reflection from a small mirror which is probably dirty and reflects nothing at all ! So you always get continuously "warming up" .....
The mirrorl is somewhere very near the moving lamp.
I managed to repair my psc in cleaning that mirror. But ... be very carefull; it is not easy to open the printer and when you disconnect the command ribbon, write down how you did it !
I wish everyone patience, good luck and .... success !

Mar 03, 2008 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Changing cartridges


I just turned on my hp psc 750 and an error message appeared. Incorrect black cartridge installed
I just used it yesterday, what is wrong???

Nov 06, 2007 | HP PSC 750 All-In-One InkJet Printer

1 Answer

?Scanner failure? error message


Usually this type of error message pops up when the scanner lamp isn?t warming up properly. This is what you should do: 1. Check if the lamp is on. 2. Unplug the scanner?s power supply and plug it back in. Try connecting it diretly to the wall. 3. If that doesn?t work: a. Unplug the unit?s power supply. b. Press ?cancel? and left arrow while reconnecting the unit. c. Release the buttons when the printer starts up. 4. Try scanning again. 5. If it doesn?t work, have it serviced.

Feb 22, 2006 | HP PSC 750 All-In-One InkJet Printer

Not finding what you are looking for?
HP PSC 950 All-In-One InkJet Printer Logo

1,123 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...