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Please help ,what does fault code 37,003,48 mean xerox phaser 8550

Does not print getting fault code 37,003,48

Posted by Anonymous on

6 Suggested Answers

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Posted on Jan 02, 2017

  • 2072 Answers

SOURCE: Xerox 8550 Error message 19,003.48:121016

19,003.48 Scale and offset voltage error too large. Something is wrong with the Electronics Module or Wave Amplifier.

that is pretty straight forward. More then likely the elsctronics module has failed. Wave amplifier is pretty unlikely.
If you do not have a maintenance agreement or under warranty, that is a very expensive module to replace.
Check @ 1-800-835-6100 to see if you are under warranty or have coverage.

Posted on Apr 22, 2008

  • 2072 Answers

SOURCE: xerox phaser 8550 get error

That is a print head tilt or axis failure.
There are 2 problems that cause that 95 percent of the time.
1 is a stainless steel pivot block on the left side frame that gets filled with overflow ink. Needs cleaned.
2. The print head wiper blade is stuck to the print head due to shuting it down improperly or a power failure.

Posted on Aug 20, 2008

  • 2072 Answers

SOURCE: XEROX 8550 DP ERROR Message 09,035,43; 10192

That is a cyan, ( blue) ink stick fault. What is happening is that the cyan ink sticks are not advancing down the ink loader properly.
Open the area where you load the ink and you probably have a cracked, twisted or otherwise stuck ink stick, the code you are reporting specifically refers to the cyan sticks. If you have to remove them, take a screw, a drywall screw is best, and twist it into the sticks and slide it back and out, then replace them or add new ones. But thats your problem.

Posted on Oct 29, 2008

  • 1 Answer

SOURCE: Xerox Phaser 8550 Won't Print

I was having the same problem. Turns out the IP address in the printer was incorrect. Once I changed the IP address the printer works just fine through our network again. Find your IP address off your server and follow these steps:

1. Choose Info on display menu, press okay button
2. Choose Info pages, press okay
3. Configuration pages-printer info, press okay
4. IP address should read: Correct IP Address number should be displayed on screen.

If not follow these steps to change it:

1. Find printer setup on display menu, press okay
2. Go to connection setup-press okay
3. Network setup-press okay
4. TCP/IP setup-press okay
5. Auto should show as “Off”
6. TCP/IP should show as “On”
7. DHCP/Boot should show as “Off”

If any of these are not listed on display correctly press ok, reset to either On or Off and then enter correct IP address.

Press okay button and follow steps on display menu to exit back to main menu display screen.

Posted on Mar 26, 2009

  • 141 Answers

SOURCE: Xerox Phaser fault 37,002,47:18505

37,0XX.xx Errors - PEST Faults
AC power supplied by power sources such as uninterruptible power supplies
(UPSs) or DC-to-AC inverter systems may not supply correct voltage to
properly power up the printer. Likewise, other devices sharing the same AC
circuit can cause AC voltage sags that cause the printer to fail its AC heater
PEST tests (Print Engine Self Test). The printer may produce any of the
following disconnected heater errors:
■ Printhead jet-stack 37,002.47 or 37,003.48

Error Messages and Codes
■ Reservoir heater, 37,004.40 or 37,005.41
■ Drum heater error 37,006.42
■ Preheater error 37,008.44
■ Ink melters errors 37,009.45 thru 37,013.40
The printer includes several heaters powered by AC. The printer itself can
power up despite insufficient or irregular AC voltage but it may fail its AC
heater tests. This is due the test not measuring sufficient current flowing
through the heater at the moment the test runs.
Devices sharing the printer’s AC circuit shared, such as a laser printer, a
coffee maker, or a space heater, may be placing heavy intermittent demand
on the AC circuit. This sudden inductive demand creates momentary AC
voltage sag that causes the PEST test to fail.
Verify the AC power source prior to troubleshooting these errors. For wiring
diagrams to aid in diagnosing PEST faults, see “Wiring Diagrams” on
page 10-1.
8400/8500/8550/8560 PEST Description
37,001.46: Generic PEST error.
Something went wrong during the PEST process.
37,002.47: PEST Error - Printhead Left jetstack disconnect. The left jetstack is
not drawing the expected power from the supply.

Posted on Aug 04, 2009

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Phaser 8500/8550 Support - Xerox Support and Drivers

www.support.xerox.com/support/phaser-8500-8550/.../enus.html
XeroxProduct support for Phaser 8500/8550. ... Phaser 8500/8550 Support & Drivers. Customer Technical Support. Fast Track to the Expert > 1-800-835-6100 U.S. & ...

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Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8550 . what does printer error code 09,005.40:78005 mean?


9,0XX.xx Errors - Ink Loader Faults. Try switching the ink loader.

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Xerox phaser 8550 prints garbled characters


This happens to mine occasionally after I have put it into standby a few times. If I reboot this always sorts it out.

Apr 05, 2009 | Xerox Phaser 8550DP Printer

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Error code in Phaser 8550 window. ?:07,010.43:1362


The exact explanation per xerox is " The Printhead is stuck in the tilted position, and is not able to tile forward to the print position, due to problems.

This is usually caused by broken printhead restraints, of the machine got shut off in the middle of warming up, and the printhead is stuck to the cap wipe assembly.

Regardless the machines covers will have to be taken off to go any further.

Mar 15, 2009 | Xerox Phaser 8550DX Laser Printer

2 Answers

Phaser 8550 printer fault 37,008.44:25860


This is a pre heater error.

I would make sure the printer is connected directly into the wall and not into a power strip or UPC as these devices may create momentary AC voltage sags that could cause this error. If power levels going into the printer are good, you will need to contact Xerox for support

Jan 13, 2009 | Xerox Phaser 8550DP Printer

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XEROX 8550 DP ERROR


when are you getting this error message?

Oct 28, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Phaser 8550 cyan doesn't print


If you go to the Xerox.com site and click support and drivers. enter phaser 8550 and there is a printhead update you need to get, You have to fill out a form.
That may be your problem since there is no fault code.

Apr 13, 2008 | Xerox Phaser 8550DX Laser Printer

1 Answer

Error code for 8550


Call Xerox, they have a problem with this code and the ink loader needs to be updated.
It has to do with the yellow sicks loading properly

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