When i connect my KB985W into the usb it says device notrecognize and the details say the device has malfunctioned disconnect and reconnect i've done this aleast 30 times and i keep gettin the message then finally it recoginzed it but my mouse wouldn't connect so i restarted thinkin it would stay like that but it didn't and now i can't get it to recongnize the usb i've also tried it in with both PS/2 ports and i can get the mouse to work fine but no keyboard .. also the usb way it says no drivers found for this device and when i got through the stept o try to install then through the device manager it says no drivers found even on the installtion cd
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1]Go to control pannel
2]Go to System and Security
3]Go to Device Manager
4]Click Universal Serial Bus Controllers
5]Right click the USB
then Reboot computer while pendrive is inserted in USB
Then connect to the internet. When you connect to the internet if the said USB is empty
(i.e. no device is inserted in it) they install the device
eventhough the device is not present, causing the said error.
One of the most common errors in Windows is the USB Device NotRecognized malfunction. Thankfully, this is not in any way poses athreat to the security of your system though sometimes it may causeyour system to "hang" or experience delays. The USB Device NotRecognized error simply means that your computer cannot distinguish theUSB device that is inserted in one of the USB slots of the computer. There are different reasons why one's system gets this error. Asidefrom the attached devices at the USB slots, it is also possible thatthere is a malfunction in the host controller hardware. Moreover, thecomputer may not support the USB 2.0 that's why this error pops up atthe screen. There are also some system configurations or hardware thatare experiencing glitches as well. But you can try different ways to resolve this error so that youwould not have to deal with the pop up message "USB Device NotRecognized". If there is any connected USB device, gently unplug it from theslot. It might be loose that's why the error appeared. Wait for acouple of seconds before you plug the device again. Make sure that itis secured at the port. You can also use the Device Manager so your system can scan and lookfor the new hardware. Open the Start menu then choose Run. Typedevmgmt.msc at the box then clicks Enter. Once the Action menuappeared, choose Scan for Hardware Changes. It will allow your systemto look for newly installed devices. But if these techniques didn't resolve the error, you can tryunplugging the USB device from the port before shutting down thecomputer. Don't open it again immediately and wait for at least twentyminutes or so. However, if you still can't seem to fix the USB DeviceNot Recognized malfunction you may need to update your driver instead.You should know the website of the manufacturer so you will check outthe latest about the driver information. It would just take a couple ofminutes before you can get the updated driver information so you canstop the error from appearing from time to time.
This sounds like your USB bus does not have enough power available to run all devices that are connected to it.
If you are using a USB HUB, this is not unusual.
Try disconnecting other USB devices to see whether that allows the external drive to function properly. If it does, then I suggest that you get a "powered" USB hub to use to connect all of your devices.
Solutions are in order of increasing probability of data loss AND device recovery. Screen messages are loose approximations
A Soft Reset 1. Hold Power switch up for 5 seconds. 2. Screen displays "Goodbye". 3. Restart
B. Hard Reset 1. Hold Power Switch for 30 seconds 2. Restart
C. Recovery Mode 1. Hold Power Switch for 5 seconds to switch device Off 2. Move switch to Hold 3. Press and hold Home button 4. Connect USB cable to device 5. Screen displays "USB" in small type and "16 MB Format" shows up in My Computer 6. Copy firmware files to "16 MB Format" drive letter 7. Disconnect USB cable 8. Screen displays "Firmware update" 9. Restart device
C. Force Format (This one wipes the data partition. Make sure all needed music/pictures/video exist elsewhere)
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold top/North/up of Scroll Wheel
4. Connect USB cable to device 5. Screen displays "Format and lose data" 6. Press right/East on Scroll Wheel to confirm 7. Screen displays "Formatting" 8. Restart device
D. Manufacturing Mode (included for completeness only) 1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold centre of Scroll Wheel button
4. Connect USB cable to device 5. Windows detects a new hardware device 6. ??? 7. ??? 8. ???
To connect the keyboard or mouse to the computer, you must connect the wireless device through the USB port and get it to hold a good connection. You do not have to install any devices to use these products, they automatically work when you plug them in. When it says that the device is recognized, you are ready to use it! If you have a desktop, you can also plug the wireless device to the mouse port. The keyboard and mouse work properly up to 5' away from the connected wireless device. If you can get the wireless device to work properly, you should have no troubles with the product.