The oven in question isn't a year old yet. The self-cleaning process (3-hour cycle for the first use late last spring, if I remember correctly--whatever the directions said to do for the first time, a 4-hour cycle after Thanksgiving last fall and a 3-hour cycle for the second cleaning a couple of days ago since it wasn't very dirty) only melts the grease that is on the inside of the oven door window but doesn't "make it go away". Otherwise it does a lovely job of cleaning. What solution, method or combination thereof can I use to remove this now brown goo from the interior window without causing any damage or problems? --thanks! Grease and spattering of any kinds that hits the over door bakes on to a thin sandpapery film. The self clean cycle does not clean it, soaking it in soap, or using windex also does not clean the interior window. The oven is one month old.
umm. there will always be some assemblence of grease on the door glass, if its on the inner most panel and you can scrub it off, then i would reccomned using a razor blade lying flat to scrape it off, however if it has developed within the panel(s) of glass then the only remedy is to dissassmeble the door and glean them that way.. there was some conflict as to the age of your machine in your description, you say "3-hour cycle for the first use late last spring, if I remember correctly--whatever the directions said to do for the first time, a 4-hour cycle after Thanksgiving last fall and a 3-hour cycle for the second cleaning a couple of days ago since it wasn't very dirty"" so i cant be a mont old??? reason i say is that is the unit you purchased probably come with a pretty kickin warr and the manufacture will want ot make good on your issue if you cant resolve it, betterchance though if only 1 month not 11
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