Question about HP Photosmart Premium C309g multifunction InkJet Printer
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Posted on Jan 02, 2017
Scanner failure will not let you to make copies nad scan but you will be able to print from computer and receive fax.
Even then try the steps mentioned bellow:
Remove both the ink cartridges from the All-In-One.
Unplug the power cord from the All-In-One as well as the power outlet.
Now move the carriage (carriage is the one which holds the cartridge) Too and Fro till you feel the carriage is moving smoothly.
Then insert the cartridges close the access door.
Plug the power cord directly to a wall outlet without surg protector (If possible connect it to a different power outlet)
Before connecting the power cord to the All-In-One press and hold the # and no 6 button and then insert the power cord, do not release the keys
until you see a message a reset (if the screen goes blank then release the keys and turn the power on)
Now try printing Printing from computer,
If you are able to print from computer you should be able to receive faxes.
Try printing a test fax.
Press Menu/Setup> Then press the right arrow key to locate Tools> Then Press Ok> Again press the right arrow key to locate Run Fax Test> And press OK
Check to see if it prints a Fax test
Posted on Oct 03, 2008
had a lightning storm since? if so the modem in it may have been hit. i recommend pluging all devices into a electrical strip/surge strip to help prevent that. could be something else, but get back to us if you had no lightning around since it worked.
Posted on Aug 20, 2009
SOURCE: Ink System Failure HP C5180
Hidden tech menu For resetting and repair, FIX UIAUX
Fixes error 0xc18a0507 error ink system fail
press <left arrow> then press <setup> button together
then press <ok>once support R0631m comes on screen
right arrow 2 times to the System configuration menu
then <ok> to select and ok to confirm reset error.
then <cancel> to escape ( all of witch are onscreen instructions.)
presto restart and no further error
------------- solution 2 ----------------------------------
HP C5180 All-In-One Printer HARD RESET:
Hold down HELP + OK button and unplug printer
Hold down HELP + OK button again as you plug the printer back in.
Then power it on, if it doesn’t power on automatically.
Be Safe: keep holding the buttons until the printer turns itself off. (It took mine less than a minute.)
Now you can release the buttons and simply power it back on.
I got an error message about “improper shut down” since I unplugged it w/out powering down. After I clicked “OK” the printer was just fine and didn’t mind anymore. And now I can print.
Posted on Sep 21, 2009
Reset the product:
Posted on Jan 25, 2010
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