Question about Nokia E72 Smartphone

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My phone has 212 mb free memory,and 3.1 gb on memory card,i have memory problems since i have gotten it two years ago.recently had it reformatted by eurocon,israeli nokia agent.i do not have many programs on phone memory,use whats app, 2 email accounts,i delete thdeleted massages on regular basis,and do not even keep any text messages on phone,the most free working memory i can get is 20 mb. I have to do a hard restart time after time. i have seen many people complain about it on different sites on web.i clear my interent history all the time,and still get memory full message.i have tried different programs to help situation such as swiis knofe manager,memoryup pro.but they onlyhelp me release a bit of memory.i have a feeling there is a problem in the memory manager of the phone.its a shame ,its a nice phone

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Hi Ellen,
Your problem seems to be rather unusual as I have used the eseries for a long time and have never had a memory problem like yours. Though a google search seems to suggest otherwise. I am suggesting a few things that you cross check and set on your phone which should eliminate these problems. This is how I have setup my devices and it seems to work on them.

  1. Check that your applications are installed on your memory card instead of phone memory. If not then please reinstall them there. Check settings for each application to ensure that it uses the memory card instead of phone memory. The only applications that I have installed on my phone memory are those that cannot be installed on the memory card. Check settings for your camera and music as well. Only your sms messages and your contacts are allowed to occupy your phone memory (as it is faster) everything else that is optional goes on the memory card.
  2. Check software version of your phone and update it if there is a new version available.
  3. WhatsApp: Check settings to ensure that all your messages and files received on whats app are stored on your memory card.
  4. SMS: Check sent items and drafts. Limit Sent items to 20 or 40 only.
  5. Email:
    • Email settings should be for upto a maximum of 7 days. Make sure it syncs your important folders only. I suggest 3 days for you right now. You can always increase it later.
    • Email application should be updated. Check from here
Keep restarting the phone (to clear up the memory) and checking the usage after each important item (such as shifting from phone memory to memory card in whatsapp) so you know which one was the culprit and you know what to avoid in the future.
I hope the above items help.

Posted on Feb 19, 2012

  • 7 more comments 
  • ellen broide Feb 19, 2012

    i have done all of the sbove before and did not help.i have a nokia e5 with the same aplications and have 100mb free working memory.email-does not give me any option to change the snc of the mail-it is up to 2 weeks,and it is not changeable.when my phone was at agent for repaiir,the sopposedly changd a memory chip as well.the only thing of whats app that is on phone memory is log,whic i erase all the time,only have about 200 contacts.but even after hard reset,i have the most 40 mb of free memory,though it says the phone memory is 210.

    hope u can help me,before i have to but another phone
    thanks

  • Quratulain Habib
    Quratulain Habib Feb 19, 2012

    I need to look at your phone. Is is possible for us to have a Skype video chat? I'll ask you to walk me through your phone settings and other sections. I may have missed something before.

    Please confirm the version of your phone software as well.

  • ellen broide Feb 19, 2012

    Thanks for your reply.

    My software version is 71.004.

    I would be very happy to skype,but i cannot at work. How about nine oclock my time in israel,that is in about 7hrs,is that too late for you

    Please confirm

    thanks

    ellen

  • ellen broide Feb 19, 2012

    Thanks for your reply.

    My software version is 71.004.

    I would be very happy to skype,but i cannot at work. How about nine oclock my time in israel,that is in about 7hrs,is that too late for you

    thanks

    ellen

  • Quratulain Habib
    Quratulain Habib Feb 19, 2012

    My timezone is GMT hence 7 hours would be 8 pm my time. How about tomorrow? Let me know your available times and I'll confirm if I am at home to have a skype call.

    Thanks
    Q

  • ellen broide Feb 20, 2012

    hi,would love to skyoe with you.We are 2 hours after you,here in Israel.If six by youmjhere it s eight .I am available form 6 this afternoon till the late evening.

    Really hope you can save my phone !

    thanks

  • ellen broide Feb 20, 2012

    hi,still waiting to hear from you about a skype session.Please update me.Tried to contact you last night,but the website was now working well.

    thanks !

    ellen

  • Quratulain Habib
    Quratulain Habib Feb 20, 2012

    Hi Ellen,

    Sorry, I read your email and understood it all wrong. 6 for you is 4 pm for me which works well. I'll be online via skype tomorrow at 6 pm your time. My skype id is qzconsult. Let me know yours as well. Thanks.

    Lets hope we can figure this out because this is just strange...

  • ellen broide Feb 21, 2012

    see you then,today,Tuesday at 4 PM your time.

    Have a good day

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