Question about Kenmore 34612 Bagged Upright Vacuum

1 Answer

Kenmore Elegance Upright Bagged Vacuum Belt Broken and Smelling

I have this vacuum since 2001. It broke 3 belts last 6 months. Now I smell plastic burning during use. What could be wrong?

The model number is 116.31800C. I bought from Sears Canada.

Posted by on

  • 2 more comments 
  • keneddy Oct 27, 2008

    Thanks. I dissembled the vacuum to its parts. Looks like the motor is fine. I have to clean the motor axle since rubber have stuck on it. I notice that the surface of the axle is not smooth within half centimeter of the end of axle. I brought it to Sears and showed it to the sales person. She told me that those are ribs designed to stop belt from slipping off. I am not sure about that. I did check the bearing. A lot of hairs are caught behind one of the bearing. It is not easy to get them out. It seems that I have to remove the bearing. Do I need a special tool to remove the bearing? How can I remove and install the bearing?

  • j2k2sc Dec 11, 2008

    I have the same problem but there is melting of the end cap that holds the belt. I have cleaned out all the hair that was caught on both sides, but the end cap is melted. what now?

  • fixitoo Dec 20, 2008

    I think the problem is the replacement belts are too tight.

    Does anyone know if the carpet capstan goes over top or under the belt?

    It could be the tightness of the belt causes the rubber to adhere to axel.

    Happens on mine regularly, then burning rubber and belt breaks.

    Lost manual. so if anyone can describe how to correctly install the belt (photo? or word picture? ) that would help.

    Yes hairs can get wound around brush roller, so keeping it clean & hair/string free is essential for easy rotation.

  • Anonymous Jan 30, 2009

    I have the same recurring problem with broken belts, but servicing the brush roller has not solved the problem. We just paid a high-end vacuum repair guy to have a look at it and the new belt broke on its first use while running in the bare floor mode, so the roller brush wasn't even running. Is this just a design flaw? What does Sears have to say to everyone with this problem? I took apart the end caps of the roller brush and the washers, as shown in the manual, aren't even there. They either don't exist or fell out. The vacuum works fine on bare floors with no belt in place, but I desperately need to do my carpets.



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

It sounds like the brushroll has caused your belt problem and will be the cause of your burning smell as well. What commonly occurs is that carpet fiber,hair,string, thread,etc got wound around the brushroll and some will get caught in the end caps which is where the bearings are.The end caps need to be removed and cleaned so that the bearings can allow the brush to rotate freely.Check that there is no melting of the end caps or the base plate where the end caps fit into the machine._Good Luck

Posted on Oct 26, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I get to the belt on a Kenmore vacuum cleaner, belt on a kenmore elegance canister,

Take it to you local vac shop for service. If the belt is broken there is another problem. Those belts are not supposed to break. The machine has a circuit breaker. If the breaker didn't function properly and caused the belt to break, you will likely just break the new belt.

Feb 18, 2015 | Kenmore Vacuums

1 Answer

Just replaced the roller on my oreck XL, and it is smelling like burnt rubber

If the roller bearings are starting to seize the the belt may be slipping

Oct 25, 2012 | Oreck XL Ultra Bagged Upright Vacuum

1 Answer

Broken motor pulley windsor vacuum

I have the same problem, maybe we can flip the belt over and let it run on the smooth side for a while. That's what the person before me did and it lasted a good 6 months.

Feb 24, 2012 | Windsor VS14 Versamatic Bagged Upright...

1 Answer

Broken need number for new belt

most of the kenmore upright cleaners use the panasonic upright belt so you may fined them at your vac shop or local hardware store,home depot

Feb 24, 2010 | Kenmore 32212 Bagged Upright Vacuum

1 Answer

I've had the Hoover Windtunnel for a couple years now. Its starting to smell when you vacuum. Why and how do I fix it???

I was experiencing the same problem right after changing the belt for the first time, as my Hoover is just a few months old. I am assuming what you are smelling is burnt rubber, like your belt, right? Well, if you have changed your belt recently, make sure you are using the right one. If you're not using Hoover's authentic belts and you're buying it from Wal-Mart, make sure it's the correct one, otherwise it won't work right and/or it will give off a burnt rubber smell. One other thing you could try doing first, is raising the carpet height adjustment up a notch or two. If you have it too low and your beater-bar/brush roll has to work too hard, it will start to smell also.Good luck!

Aug 07, 2009 | Hoover U6437-900 / U6439-900 Windtunnel...

1 Answer

Kenmore upright model number 86039259990. The

don'thave to smell, the belt just snapped in half.unplug the vacuum and try to turn the brush roller by hand,if it turns real freely the belt is should be kind of hard to turn by hand if the belt was good

Mar 04, 2009 | Kenmore Progressive Bagless Upright with...

3 Answers

Belt problem

the brush is jammed most likely or not in correctly

Aug 08, 2008 | Kirby Generation 3 Bagged Upright Vacuum

1 Answer

Belts Burning

Yes, replace the brush roll, the ends or end is probably bad and causing the belt to slip and burn up.

May 11, 2008 | Kirby Ultimate G Bagged Upright Vacuum

Not finding what you are looking for?
Kenmore 34612 Bagged Upright Vacuum Logo

Related Topics:

2,639 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Vacuums Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18410 Answers


Level 3 Expert

102366 Answers


Level 3 Expert

77169 Answers

Are you a Kenmore Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides