Question about SanDisk Sansa E280 MP3 Player

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Sansa e280 goes to glitch screen after trying to refresh database

Ok so basically whats happening is i added a bunch of new songs to my e280, all of them non-viral, and then i unplugged it so it could restart, and then it goes to the "Refresh Database" screen, gets about a third of the way finished, them the screen goes to the really wierd glitch screen, its kinda like a scrolling retro pattern and its really bugging me. any and all help you can offer is appreciated.

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  • Brendan Thomas Nov 27, 2008

    no the mp3 playr has become completely idle, when the screen occurs it locks and i cant do anything

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  • 80 Answers

If the bar in the middle of the window has stripes its normal and it will keep doing it no-mater wat you do

Posted on Nov 14, 2008

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1 Answer

Stucked at Refresh database


When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.

Feb 27, 2010 | SanDisk Sansa E280 MP3 Player

2 Answers

Database not refreshing, Could not listen the new songs added


go into your menu go into veiw all songs then go to play all

May 06, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa e280


Each time I start my Sansa e280, it goes into REFRESH DATABASE mode which takes up to 8 min to complete. Once the R.B. is comleted, the player works OK. How can I disable this operation?

May 30, 2008 | SanDisk Sansa E280 MP3 Player

2 Answers

Sansa e260 - Stuck on "Refresh Database" after uploading music


Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp

Apr 19, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

MP3 needs to refresh DataBase?


You have to many songs a sansa e 250 only holds a certain amount of space so your best bet is to buy a memory card or delete songs so you can add new ones.


sincerely,Britani

Apr 19, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Cant get songs onto my Sansa e280 player =[


"Refresh database" is a normal message that you will get everytime you unplug the Sansa from the computer - don't worry about that aspect.

If the songs that you have transferred have DRM encryption on them, they may not play right (or at all) on the Sansa.

If you have Windows Media Player 11, I would get the firmware update from the Sansa website AND format the Sansa inside Windows Media Player:
for the firmware,
for the format, http://www.sandisk.com/Retail/DriverDownloads.aspx
Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything and get your player functioning normally.

-Tha Mp3 Doctor

Mar 18, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Data Refresh


The simple answer is to edit the genre data of your hard rock songs from "Hard Rock" to "HardRock" (remove the space). This sounds stupid but it causes the e280 to freeze during the refresh database phase after writing songs to the device.

I've also noticed that some genres are renamed from what they actually are. Soul, for example, shows up as Punk in the genre list of the e280. Southern Rock displays as Comedy. Mine has version 3.01.11 firmware. I renamed "Soul" to "Soul-" to get rid of the Punk tag, and "Southern Rock" to "SouthernRock" to get rid of the Comedy tag. "Ballad" shows up as "unknown" so I change it to "SoftRock" to solve that issue.

I haven't tried other genres so if you don't have any hard rock songs on your player, try renaming the genres tags to something else to see if it solves your problem.

Dec 28, 2007 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e280- files added via WMP10 or Windows explorer, but don't show up on player


No limit on the Genres.

If you keep adding music in different modes, Windows Media Player and Windows Explorer will not show the correct free space.

Theres a good chance you have too music music on your device and the device does not have enough free space to create the Database, or the songs, artists, album, etc.

Try deleting a few songs from the device with Windows Explorer and disconnect the player and let it restart.

If that doesnt work, you can FORMAT the device to remove all of the music and start over.


To format in My Computer>Device name (e280)>Right Click and select FORMAT.






Best of Luck.

Nov 14, 2007 | SanDisk Sansa e270 MP3 Player

1 Answer

Frozen on Refresh Database


Take out the four screws on the back and pop out the battery then put it back on. Make sure you synced the songs properly. Add to the problem how you added your songs and I might be able to help.
Good Luck

Feb 04, 2007 | SanDisk Sansa e250 MP3 Player

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