My HP Pavillion a620n had a system crash and I used the backup disk to repair it. Now when it gets to the windows XP screen it says my computer has a configuration problem and will not work until it is fixed.Checked all the connections inside the machine and they are fine so it must be in the bios that the problem lies. The problem is I do not know what the original bios had. Checked it but did not know what to change of if I should change anything . Need the information for the Main, Advance, Boot, etc to make sure these are what they should be at. Thanks for any help.
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Re: Problem accessing windows xp home edition
Enter the BIOS at Startup Press F5 Load Setup Defaults Press Yes
Press F10 Save & Exit Yes.
If you are getting a configuration error or if you have any message like code Purple configuration Error the you just need to call HP Tech Support and they will replace the motherboard Without any cost.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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You should have a system recovery disk. If you don't, then you will need a XP Home disk. As long as you have the XP installation code (usually placed on a sticker on the outside of your comptuer), you can use any XP Home disk. It's the product code that is really needed. Go borrow a CD from a friend and use your software code that is on your computer.
Find a friend with either a "retail" Windows XP Home Edition CD-ROM disk,
or with an 'OEM' ("original equipment manufacturer") equivalent.
Use that disk, plus the 25-character product-key on the label on the side of your computer,
to reinstall Windows, or first to try to "repair" your installed copy of Windows.
Or, if you have a "brand-name" computer (Dell, HP, IBM, Lenovo, Acer, Gateway, eMachines)
telephone the manufacturer, and order a replacement "System Restore" set of CD-ROM disks.
Probably about $20, plus $20 for overnight-courier.
My direct3ddevice9 crashes when i load any 3d game.. i have windows vista... Problem for HP Pavillion DV2815NR (KN998UAABA) PC Notebook... i load any 3d game.. i have windows vista home with 2gb ram 320gb hard disk... www.fixya.com/support/t5320207-direct3ddevice9_crashes
The problem is not with windows xp installation , just install updated antivirus and scan through.
Your system is infected.Go to start Click on run then type msconfig and press enter
Now in "System Configuration Utility" click on Startup option,and uncheck on the config.exe option.
best of luck.
If you use his disk, that will be better, because if it is original HP disk, it should install all original drivers at all, however this may delete all files on the computer depending on the type of installation you do.
Installing an older version of XP home does not make a big difference , as windows will update the system using automatic updates. What must be done, is ensuring that all proper drivers are installed.
Check device manager, in control panel/system, and see if all devices are installed with proper drivers.
Are you able to successfully enter Safe Mode? Are you getting a brief blue screen before the computer restarts?
A possible solution (if you can't get into Safe Mode to further diagnose the issue) is to repair the Windows installation with a Windows XP Home CD. If you know someone with such a disk you can use that with the product key that should be on a sticker on the back of your computer. Otherwise, HP should be able to send you an XP CD since you have an authorized copy of Windows on your computer.