Question about Frigidaire FEF336BC Electric Kitchen Range

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GE PROFILE electric oven

Having used the oven to bake earlier in the morning, I switched it off and left the door open so the heat would warm the room. I can't remember if the door was open or closed when I turned off the heat, but I know it was some 30 minutes later that I closed the door. I remember seeing the words "door lock" or "door locked", flash very quickly on the screen.  No light appeared so I thought no more about it until I needed to use the oven again some 3 hours later. The door will not open, I can see through the slot behind the horizontal handle that the lock catch in the lock mode. There is no light on in the screen, nothing. I have tried pushing in the door and holding my finger on the OFF button, but nothing happens. I called the GE help and repair line, switched off the power for 20 minutes. and still no luck.
Hopefully you will have the answer.
Regards, Ann B.  

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  • babartok Nov 06, 2008



    All I had to do was press the clean pad then hold down the off button until the clicking stopped and walla! it opened.
    No need to take any panels off, but thanks for offering to help.
    I was without an oven for three days.


    That was an expensive lesson to learn.


    babartok.

  • Anonymous Nov 16, 2008

    I pressed the clean BUTTON then held down the off button until the clicking stopped and walla! It did not opened! Two days without an oven.

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Hello,
You are going to have to remove the back panel and manually turn the lock motor to release the door lock catch.   To chat with me live and walk you through how to repair this visit www.applianceoutletservice.com  Thanks, Bill

Posted on Nov 05, 2008

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