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All in one bother mfc-864od

  • we have a bother fax/copier/scan machine we currently having problems with paper jams and it makes a grinding sound . i have changed paper and pulled out the ink toner and replaced it can you give me some advise how to stop this from happening again

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5 Suggested Answers

JayBlair
  • 328 Answers

SOURCE: gears grinding with Brother Intellifax 4100

Does it only make the noise when printing. Do you hear the noise when sending out faxes? I have heard grinding noises onlt when using poor quality toner refills, or the fuser gear and or drive gear asm is stripped. First try a known good OEM toner.

Posted on Aug 01, 2007

SOURCE: Says paper jam, but it is not really jammed

Not just if the flags are moving freely but the sensors can also be dirty. Clean the sensors with a blower brush or can of air. If you use an air can DO NOT pull the trigger all the way, only fire at about half or you could damage the sensor.

Posted on Aug 26, 2007

  • 120 Answers

SOURCE: Brother fax machine Fax-2820 MFC-7225N

Hi. Open the document control panel and look in with a flashlight and see if the jam switch is stuck. also look for a small piece of paper that might be stuck in there. The jam is in where you put documents in to fax out. Lawrence

Posted on May 09, 2008

  • 320 Answers

SOURCE: I HAVE A BROTHER MFC-8220

the drum comes out when you open the front door. it is where the toner goese.

Posted on Jan 20, 2009

  • 320 Answers

SOURCE: The Black line on the paper when I scan and fax

try cleaning the grid on the drum unit and you might replace the drum

Posted on Jan 20, 2009

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1 Answer

My brother mfc-8220 printer does not want to print. the drum was broken and i replaced it and the toner but yet i hear a grinding sound followed by an error message saying paper jam. I removed the paper...


it might be that the drum replaced is tighter or the space to pass with in the drum is less. friend did u replace the drum of a same model and same type?

May 12, 2011 | Brother MFC-8220 Fax

2 Answers

Paper jam and still won't print


Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Aug 15, 2009 | Brother Office Equipment & Supplies

1 Answer

MFC-620cn fax-2440C error 38


The only way to solve a Machine Error 38 is if there is an item/broken paper inside the machine that you can actually reach. Judging by the sound your machine seem to make, I'd rather guess that you got a mechanical error on your hands, which would require the machine to be sent to service to have it solved. Check for bits of paper or other loose items, otherwise - service.

Jun 02, 2009 | Brother MFC-5860CN InkJet Printer

1 Answer

Wheels making scraping sound and won't pull paper to print faxes. faxes currently all stored in memory


either you have a broken gear or it sounds like you have paper jammed in the internal pickup rollers. if you can not find any paper jammed in the rollers, it will need to be taken to a service center.

May 05, 2009 | Brother MFC 9700 All-In-One Laser Printer

1 Answer

My fax machine keeps saying there is a paper jam.


look on the bottom of your drum unit. there is a sensor opening that might have a tiny piece of paper in it, not allowing the sensor flag to reset. if thats not it, closely inspect behind rear door.

hth,
razors

Apr 05, 2009 | Brother MFC 8500 All-In-One Laser Printer

1 Answer

Won't intialize


To clear paper jam issue :
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000400/000095/faq000495_003.html?reg=us&c=us&lang=en&prod=mfc420cn_us


When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

Check for foreign objects, such as a clip or ripped paper, inside the machine.
Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
If the error continues to appear, the machine may have a mechanical problem.
If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. However, there is a way to transfer faxes in memory and the Fax Journal Report to another fax machine to print them out. Do the following to transfer the data and reset the machine


You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Sep 29, 2008 | Brother MFC 420CN All-In-One InkJet...

2 Answers

Brother MFC-8400


can you tell me where the paper is jamming? can you see it? tell me more and i will try and help you. brother tech

Jun 24, 2008 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Fax machine jams or stops loading document for a copy or sending fax


try to open your fax machine ang check paper feed gear maybe 1teeth of gear is broken..or maybe your machine incountered feeding timing error.

Jan 30, 2007 | Panasonic KX-FL511 Plain Paper Laser Fax

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