Question about HP Photosmart Premium C309A All-In-One Printer
Posted by Anonymous on
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Posted on Jan 02, 2017
This model appears to have several trays for print media see the manual. Check the default print settings by right-clicking on the printer icon in the Printers and Faxes folder and see that the default is set to what you print most. Also verify all trays are inserted properly and that you have plain paper in the paper tray.
Posted on Jan 17, 2009
I have the HP C7280 and I was able to fix the problem.
HP seems to have 3 trays. The bottom tray is for the paper. The middle one has a small blue tray for the photos and the top tray is where the paper comes out.
Well I lifted the top tray where the paper comes out (it can angle up) and then I clicked OK on the problem. I may have even rebooted, but then I got a new error message which is good. It said to push photo tray (the small blue tray) all the way in which I pulled out and pushed back in. Then I pushed the top tray down so all is flat again. I clicked OK and it re-calibrated with no more error messages! Hope this helps.
Posted on Jun 30, 2009
Follow these steps in the order presented to resolve the issue.
Step one: Reset the product
Posted on Sep 08, 2009
You have to go into your print settings of the application in use and select "Paper Type/Quality", then from the drop down menu you will see "Source" as an option, from there select "PHOTO TRAY".
Posted on Nov 27, 2009
Tips for a great answer:
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Photo tray problem
' Lift the output
tray up and verify that the photo tray ' is pushed in until it stops, then lower
output all the ' way down. Press OK
button on the printer to 'continue printing
' Lift the output
tray up and verify that the photo tray
' is pushed in until it stops, then lower
output all the
' way down. Press OK
button on the printer to
HP Photosmart C7280 All-in-One Printer
1. Turn off printer.
2. Pull out paper
tray and photo tray
3. Remove output
duplexer (on back of printer)
4. Open input sheet
feeder (on top of printer)
5. Open cartridge
access door. (Basically lift up control panel and scanner section of the
6. Turn on printer
(Power button on now raised control panel)
7. Printer may
display message "Performing printer alignment - Do not interrupt"
8. Wait for a few
minutes until printer stops making all setup noises.
9. Close cartridge
access door, close input sheet feeder, replace output duplexer, insert paper
10. Do a test print. All should be fine.
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