Question about Dyson DC33 Bagged Upright Vacuum

1 Answer

Its stopped suction but the belt is fine

When you turn it on it makes the normal sound for 2 to 3 seconds then does a higher pitch whirring sound like the belt has snapped but the belt is fine ??

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1 Answer

  • Official Brand Answer
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Hi there,

I'm sorry to hear you're having difficulty with your DC33. The issue you've described with the brushbar sounds unusual, and we'd appreciate the opportunity to provide further assistance. If you give our free Helpline a call, we'll be able to determine what's causing the noise, and may be able to resolve this right over the phone.

You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US) - it'll help if you have the machine to hand when you call, so we can run through some troubleshooting with you.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Posted on Feb 20, 2012

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