Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine
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Posted on Jan 02, 2017
Look on the left side where the box should be. In the left side towards the botton there is a long opening. Take plastic knife and slide it in while the machine is on and blinking and see if the brew unit will cycle. The drip tray has to be in for this to work. There is a metal bar that has to be pushed toward the rear of the machine to cycle the brew unit.
Posted on May 22, 2009
SOURCE: Saeco Vienna gear jammed
This has happened to me. If the problem is the brew group gear is in the wrong position, you can manipulate the brew group until it matches up with the drive gear in the machine. You'll know it matches if you can insert the brew group back in the machine full until it clicks.
Posted on Dec 08, 2007
Could be a number of reasons. If you "hear" the brew group moving in one direction, stop and then move again, then the microswitches are o.k. If the sound of the movement is low and/or slow ( slower that normal), the CPU/power board may be bad and needs to be replace. If the movement is as before (same sound and movement) but not lining up, perhaps the brew drive motor is bad.
To remedy this situation, an authorized SAECO Service Center would have to open your machine and replace damaged components. Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : email@example.com
Posted on Jun 19, 2008
Hi There is a test mode for the Digital and we can see if you have a bad power board. Turn the machine off in back. Push and hold the small coffee button and the menu button (top left) at the same time and while you are holding the buttons turn the machine on. Release the buttons and you should have numbers in the display. If you can push the bottom left button and the machine makes a sound like the motor is moving, turn it off and then back on. If you don't get the message now you should really clean and lube your brew unit.
Posted on Jun 09, 2009
Group is stuck in mid cycle due to some obstruction. You will need to have it serviced. Though it's possible to jiggle and pull it out. The machine will not likely reset itself, preventing you from re-inserting the group. Still requires a service to manually remove obstruction and reset it.
Posted on Feb 10, 2010
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