Question about Canon PIXMA iP4300 InkJet Photo Printer

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Prints purple instead of black

All my cartridges are full but where black should be printed my printer prints purple. On the top of the page it's still black and then it gradually becomes purple. What can I do?

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Seems like you have a similar problem to the 'orange' print, although if the print starts out black and turns purple, this may be down to the printer not working properly, rather than the software or drivers. If so, it's worth checking with the shop you bought from whether the Canon warranty is still valid.

The following might help if it's a driver \ software problem:
Download the latest drivers and software from the Canon website.

Before you install them (before you double-click the stuff you've downloaded), un-install all of your printer software then shut down your computer, even if the un-install program doesn't tell you to.

Switch off your printer, then unplug the usb cable from the printer (not the pc).

When the computer restarts, install the new software and drivers exactly the same way as in the original instructions that came with the printer.

Only turn the printer on and plug the usb cable in when the instructions tell you to.

If this doesn't work, the printer may be faulty. If you contact the dealer you bought it from, they may have a warranty running with Canon that lasts more than the guarantee period. It's worth a try, though you may have to pay for a courier to pick up and bring back your printer.

Posted on Nov 19, 2008

Vmnv

Posted on Nov 08, 2008

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