Question about Whirlpool GD2SHGX Refrigerator

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Whirlpool gold sbys model GD5RHAXNQ01

Ice maker stopped making ice after 2yrs and 1 month. The fill tube is not blocked with ice and makes ice about once every two weeks but doesn't dump it into the bucket it just sits on top of the ice maker. I took the ice maker off for a couple of days when put back it does the same thing. Is their any part that can be replaced to help my problem instead of replacing the entire unit which will cost about $200. Thanks for allowing me too vent about this piece of ****. Any help will be appreciated.

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  • 5 Answers

SOURCE: Whirlpool refrigerator will not make ice

This is almost always due to a faulty shutoff valve. The valve is at the back, where the water line connects to the refrigerator. Turn off the water supply, remove the water line with a wrench. You should be able to take out the valve with a few screws and by removing one or two wiring clips and the plastic line on the other side leading to the fridge. A new one costs about $60 - $80 at a appliance parts store. Bring the old one with you, and the refrig. model number, and make sure the new one looks the same as the old.

The problem stems from the valve continuing to leak a bit of water to the icemaker after it fills the tray and shuts off. This trickle of water freezes and blocks the line, so matter how many times you defrost it, it will just happen again.

Posted on Jan 14, 2009

bobicehouse
  • 1524 Answers

SOURCE: 1 week old Whirlpool Gold refrigerator. model FI7FVCXWYO ice make

Call for service as the "wet ice" indicates freezer is warm.

Posted on May 20, 2010

  • 500 Answers

SOURCE: Whirlpool Conquest Mod. # GD5RVAXV00.

Hi mikebruton55,

I suspect the Ice machine motor. But I want you to check the motor values as indicated in the below service manual link:

LINK
It is a BIG file, so give it time to load/download. Page 4-2 is where the Ohm readings are.

I know you already replaced the motor, but these are things we cannot predict and motors do indeed fail from time to time.

Please let me know if this helped you

Kind Regards

JEDEMEYER1

* If this solution helped you, please accept it

Posted on Sep 03, 2011

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1 Answer

Ice maker stop working


Is ice maker not working, do you mean it has no power at all.Then its faulty control board.But if there is power to ice maker and its not making ice then its not board but it can be faulty valve.---------

Ice maker stopped making ice. For this problem you have check few things. First thing, is the water filling in the ice maker chamber and then ice maker not making ice? Or, the water is not filling in the ice maker chamber so it's not making ice. If the water is not filling in the ice maker chamber then it's clear that ice is not getting made due to no water in the chamber. For no water filling, the problem is either water supply valve turned off so water is not filling. Turn on the water supply and it will fill. But if the water supply is turned on then the other possibility is ice blockage in the water fill tube. There is a tube from which the water runs and enters the ice maker chamber. If this tube is blocked then water will not enter the chamber. The tube needs to be defrosted, by using hair dryer. This procedure melts the ice collected in the tube and water starts running again. But if water fill tube is completely clear and no ice blockage or any other blockage. Then other possibility is water valve at the back of ice maker unit. This water valve is for letting the water in the ice maker. The water valve open only for 7 seconds and in this time the water fills in the ice maker chamber and then water valve closes and the same procedure runs again in the next water filling cycle.------- For your information I will mention that there are two valves. One is the main valve the back of the fridge section. This main valve lets the water enter the refrigerator and other valve is at the back of ice-maker section. This other valve lets the water to enter the ice maker. In most of the cases the fault is water valve at the back of ice maker section. ------------- The other above possibilities which I gave you is water not filling in ice-maker chamber so it's not making ice. But now consider that water is filling in ice maker chamber but it's still not making ice. Then the problem is ice maker unit itself. This unit is controlled by main board. But in most cases if water is filling the ice maker but it's not making ice then its faulty ice maker unit. So see if the problem is water not entering the ice maker then the water fill tube is frosted by ice or the water valve at the back of ice maker is faulty. Replace the valve. ------------

You can get required parts from sears part direct online site or from repairclinic.com site.

--------

This will help. Thanks. Helpmech.

May 12, 2011 | Whirlpool Refrigerators

1 Answer

We have a whirlpool gold conquest side by side refrigerator. Water dispenser works, ice does not. Stopped suddenly making any ice. How do we fix it? It's only 2 years old.


Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it's frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don't refill with water.
ICE MAKER NOT GETTING WATER
Try swapping the wires on the dual water inlet valve. It's on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

A strainer before the inlet valve can also get stopped up restricting flow.

Jan 21, 2011 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Not making any ice.


Hello there:
here is a couple of things to check ok
The water inlet valve on the back of the unit where the water supply comes in can have a slow leak and will cause ice to buildup and block the fill tube. Disconnect the ice maker line from the valve and watch to see if it has a slow drip. It doesn’t take much to eventually block the fill tube.
The valve can leak because of sediment in the water preventing it from closing or low water pressure.

Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

Dec 23, 2009 | Refrigerators

1 Answer

I have a Whirlpool Refrigerator Model 25SSA made in 9/05. SN: ED5NHAXN001 The ice maker just stopped making ice.


OK there could be several things to cause that. The dual water control valve is defective. Ice blocking the fill tube leading to the ice maker. Thermostat inside the ice maker. When the ice maker stopped what position was it in? Let me know and I will help you. Sea Breeze

Jun 21, 2009 | Refrigerators

1 Answer

Ice maker stopped


Hi!
Please check these:
It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these:
If your ice maker has a small red plastic lever, lower it to lower the wire.
If there's no plastic lever, simply lower the wire.
In either case, the ice maker should begin producing ice again. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.
The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts! Also replace the water shut-off valve or water-inlet valve, or both, if necessary.
The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.
Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee

May 23, 2009 | Whirlpool Gold Series GI15NDXT 15"...

1 Answer

Ice maker freezing up


The problem is in the water valve.
The water supply line going to the Ref is connected to a water valve. This valve is not shutting off completely which causes water to drip into the ice maker. This dripping will freeze and eventually completely block the fill tube in the freezer.

Aug 23, 2008 | Whirlpool ED2FHSS Side by Side...

1 Answer

Whirlpool gold ice maker problem


  • The refrigerator has a duel water valve, one for the ice-maker and one for the water dispenser (if equipped). The valve that the ice-maker relies on may be bad, or it could be the ice-maker itself. 
  • Another thing that could cause it would be the temperatures in the freezer. The ice-maker will not call for water until it reaches under 15 degrees. 
  • In addition, check the water tube behind the ice-maker to make sure it is not frozen, blocking more water from entering. 
  • note: The water does not go to the ice-maker or thru the filter unless the ice-maker turns on the water valve.

Jul 05, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

2 Answers

Icemaker not making ice


The same thing happened to my Whirlpool gold. Defrost it for 24 hours and the ice maker now works.

Apr 12, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

I have a Whirlpool Gold side by side frige Model # GDYHA Ice maker stopped working tried to troubleshoot it but still does not work...Have any idea how to fix it. Thanks


THE ICE MAKER CYCLES WHEN THE INTERNAL THERMOSTAT REACHES 10 DEGREES. IF THE FREEZER IS WARMER THAN 10 DEGREES, FIND THE REASON FOR THE WARMING TREND.
CHECK THE ICE MAKER TO SEE IF IT HAS ICE OR WATER IN IT. IF NOT, CHECK THE FILL TUBE TO SEE IF IT IS FROZEN. REMOVE THE ICE FROM THE FILL TUBE IF IT IS FROZEN OFF. IF THE FILL TUBE IS O.K., CHECK THE WATER VALVE ON THE BACK OF THE REFRIGERATOR TO SEE IF IT HAS GOOD WATER PRESSURE COMING TO IT.

ALSO, CHECK THE FRONT OF THE ICE MAKER BEHIND THE PLASTIC COVER. THE WHITE GEAR IS SUPPOSE TO BE HELD IN PLACE WITH TWO TABS IN THE CENTER OF THE GEAR. IF ONE IS BROKEN OR BENT INWARD, THE GEAR ISN'T MAKING CONTACT WITH THE CIRCUIT BEHIND IT. THE CONTROL MODULE WOULD NEED TO BE REPLACED. OR IT MAY BE JUST AS WELL TO REPLACE THE ENTIRE ICE MAKER.

Mar 09, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Whirl pool gold GD5RHA side by side.


We had the same problem and I AM NOT a repairman. I found that with a lot of freezer door opening, the rubber fill tube, which fills the ice maker tray, had frozen up inside the tube. I had already replaced the ice maker, and still no ice. I am sure a repair person will shudder, but I simple put a Phillips screwdriver up the tube and found the ice was not allowing the tube to refill the tray. CAREFULLY, use the tip of the screwdriver to dislodge the ice and clear the tube. These units do not cool or freeze quickly, therefore keep the doors closed as much as possible and don't let kids stand with the door open while they gaze into the depths while making their decision.

Dec 24, 2007 | Whirlpool Gold White-on-White 21.9 cu. ft....

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