Question about Sony Handycam DCR-HC20 Mini DV Digital Camcorder

2 Answers

Picture package problem opening

I can't capture my video to my pc as I can't open picture package menu even though I have Macromedia flash player installed

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  • hassan161 Mar 06, 2008

    oh.. thx its working now thank you very much !!....

  • prasanv Jul 11, 2008

    Hi, I am not able to copy video from my DCR HC20 to my computer. Every time I try to open upon picture package it says I need to install Macro media flash player.



    Appreicaite any help

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Have found the solution to the problem. If you cannot access Picture Package because it says Macromedia Flash needs to be downloaded, and you have already downloaded Flash successfully then the problem is with Picture Package, and it needs to be updated. Go to http://www.ppackage.com/e/index.html and download the most recent update for your version of Picture Package. This solved the problem for me and hopefully will do the same for you!

Posted on Aug 11, 2007

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i have Sony Handycam DCR32E, but I
am not able to get picture package i my pc.


Ajay

Posted on Jan 07, 2008

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I just managed to fix this exact problem. First I went to my Control Panel and into Add or Remove Programs and scrolled down to Picture Package. Then expanding that, I clicked for support info which gave me the programs version number.

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Macromedia Flash


I am wrting in regards to my Sony Handycam DCR-HC36. I am having problems with the Picture Package software when I try to load my video. When I try to transfer my videos (from my Handycam) to my Pesonal Computer, the picture package(software) menu does not appear on my PC(The picture package software is already installed).

Everytime I try to click on the Picture Package Icon on my desktop, there is a pop-up that says I "must install Macromedia Flash Player for Application to continue".

I went ahead and installed the Adobe (Macromedia) Flash Player and it still doesn't work when I try to click on the Picture Package Icon. The pop-up still comes up. I also, re-installed some of the requirements for the for the camera to work such as Direct X and Windows Media Player.

I also enabled my Javascript(active Script).

The problem is most likely within my PC(maybe I'm missing another type of software???), what do you think are my options in resolving this matter?

Please help me out

Anindya

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