Giant close caption like screen takes over wphl and sometimes espn
On a couple channels my entire picture gets overtaken by a giant close caption like screen that covers the screen and stays its always on wphl sometimes espn and there othere espn channels it will pop on
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Re: giant close caption like screen takes over wphl and...
Go into the menu with the original remote and turn off ther closed caption.. if your going to tell me you dont have the original remote. Your outa luck then. now miricle cure. Your going to have to spring for the remote. or borrow one from a friend or local store may let you borrow one. Sorry but it is what it is. .. Push comes to shove , go to 1-800-remotes or http://www.remotes.com and buy one. Good Luck
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Turn off closed-captioning. You'll find it's set for "text" right now, probably from hitting a button on the remote without realizing it. The set is blanking the screen for the text which doesn't show up. (In your case sometimes it does. You're the first person who's ever seen anything that I've responded to!) On channels and programs where captioning isn't being sent the box doesn't show up, so you don't know you have the trouble.
Note that the large black box goes away when pushing buttons on the tv (ex: the black box will disappear to show the volume setting when changing the volume on the tv but it will cover the picture and the menu display of the dtv box).
This is caused by the closed caption setting of the television set NOT the captioning of the converter box. To fix this you must open your television's menu, find the ccd/closed caption option, and turn it off. This is a frustrating problem as when most people are told to shut off the captioning they try to do so at the box.
Normal dtv box captioning will appear as a small text box at the bottom of the screen as you would expect - not as a giant black rectangle that covers most of the screen. If you do want to shut this off too you will find that you can't do it through the usual menu options (the menu will only allow changes to font, color etc.) - there should be a ccd button on the remote that when pushed will scroll through ccd-1, ccd-2,... off.
meknow is right I think. To turn off your closed captioning hopefully all you need to do is get into the setup menu. You didn't list what kind of TV you have so this is a generic solution. Go into menu and in a setup menu there will be a closed captioning way to select to turn the box off.
The reason sometimes you see it and sometimes you don't is because some programs have closed cationing and some don't.
And because you are only seeing a blank box and not closed captioning is because there are different closed captioning standards. CC1, CC2, etc.
So if you can find the menu item that allows you to turn off the closed captioning, it would be a good start to solving your problem.
If a black box appears on the screen, and a small amount of the picture is visible around the border, it means that your closed captions are on and set to TEXT. Go back into the menu, navigate to the closed captions page and set the captions to OFF.