Question about Alestron WorldCard Color Version 5.2

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Card Cannot be detected error mesage.

I have just installed my worldcard color card scanner but am not having any luck with it. I scan cards either individually or batch scan and I get an error message that the card cannot be detected. When scanning a black and wite card, on the screen it shows a white card with black writing with strips of colour accross it, so that I cannot even read what has been scanned. Am I doing something wrong here? It also does the same on business cards with coloured logos. Help!!

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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jackboy
  • 2985 Answers

SOURCE: scanner will not scan

Various things[as usual] can affect the performance of a USB device, so check these out. 1.Too many USB device hooked up drawing power from the system - So if it is not in use -unplug it. 2. The driver and or software for the device has corrupted.- Re install 3.Too many programs of a similar nature [graphics in this case] running and confusing resources.- shut down those not in immediate use. Do check the Plustek website for the latest driver[s] A Golden Rule for clean and simple computing is if you are not using it - shut it down. Come back with this one let us all know how it goes.

Posted on May 19, 2007

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zohail
  • 1223 Answers

SOURCE: Plustek wont scan

no the problem is check the path u mentioned in the scanner preferences and settings i mean the folder mentioned to store the scanned images after the scan , scanner is given a path to store these images by default check and change that path to other location on hard drive and everything will be ok if the problem persists then update ur driver from plustek website

Posted on Feb 24, 2009

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According ti the following link this device is Windows Vista compatible.

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