Question about Dyson DC08 Cylinder Bagless Canister Cyclonic Vacuum

1 Answer

Dc 19 t2animal turbine head does not suck - Dyson DC08 Cylinder Bagless Canister Cyclonic Vacuum

Posted by Anonymous on

Ad

1 Answer

  • Official Brand Answer
  • 2,572 Answers

Hi there,

I'm sorry to hear your DC19T2 Animal is not working as well as usual. This may be due to a blockage, and the filter may need a wash.

To locate and remove any blockages, please follow the steps shown in our online support guide for this machine:

http://support.dyson.co.uk/support/dc19t2/dc19t2-animal/my-machine-is-not-working/check-extension-tube


In normal use, the filter should be washed at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

This should resolve the issue, but for any further assistance, please call us free on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com


Posted on Feb 24, 2012

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

SOURCE: DC 23 Turbine - Power

Next to the start button is another button. This is to switch the brushbar on and off

Posted on Oct 25, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I disassemble a Dyson DC26 Carbon Fibre Turbine Head (920545-02)?


Hi Kristian, it's Jack at Dyson.

It's very unlikely that an internal component would have broken after the blockage was removed. Instead, it's worth checking that the plunger is in the correct position. If it's pushed inwards, this will shut off the brush bar, so make sure it's pulled out:


disassemble-dyson-dc26-carbon-fibre-xjczme1b25opy5c2wdvfnwhk-4-0.jpg

If the plunger won't stay in the out position when you switch on your vacuum, this indicates there may still be a blockage within the Turbine head which needs to be cleared.

This should resolve the issue, but if you find it doesn't help, please get in touch so our experts can provide further assistance. Please be aware that dismantling the Turbine head any further than is shown in the User guide can void your Dyson warranty, meaning future replacement parts or repairs could be chargeable.

You can reach our experts by calling the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 05, 2015 | Dyson DC26 City Multi Floor Bagless...

1 Answer

How to I fix the stuck power cord on the Dyson DC23 Turbine Head Animal?


Hi Saule, it's Jack at Dyson.

I'm sorry to hear your DC23 Turbine Head's cord seems to be stuck. If there's an issue with the cord reel mechanism, your machine may need a repair.

We'd be happy to help you arrange this, and will also be able to confirm if this is covered under your Dyson parts and labour warranty. Please note, we would advise against trying to repair the machine yourself in case damage is caused - if your vacuum is within our warranty period, this could also void any remaining cover.

When you have a moment, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) to discuss your options with our experts.

We'll look forward to speaking with you.

Dec 20, 2014 | Dyson Zorb Mini Turbine Head, NEW Animal...

1 Answer

How do I get a new belt to repace a broken one in a DC23 turbine head


Hi there, it's Jack at Dyson.

The Turbine head's belt is not a part we would ask a customer to fit, and therefore it's not available as an individual component. It's part of the turbine drive mechanism, and we'd advise against attempting to dismantle this as it could result in damage to the Turbine head. If the Turbine head happened to fail within the Dyson warranty period we should normally be able to replace it, as long as it's been used and maintained according to the User guide. Out of warranty, a replacement Turbine head could be chargeable.

If you'd like some additional help or advice from our experts you're welcome to contact us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Oct 07, 2014 | Dyson DC23 Turbinehead Canister Vacuum...

2 Answers

Dc 39 canister carpet brush will not turn


on the head there is a round filter type part if that is pushed in the the brushes won't turn. try pulling it out slightly.

Apr 07, 2014 | Dyson DC39 Animal canister vacuum cleaner

1 Answer

Why does it not fit?


Hi Clint, it's Jack at Dyson.

DC24 is not compatible with the original Mini turbine head as this tool is engineered to work with the performance characteristics of our full size upright and canister vacuums.

However, we do make a Mini turbine head which is compatible with DC24 - for help ordering this, I would encourage you to contact us directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA). Once we've taken the serial number of your machine we'll be able to confirm the correct Mini turbine head for your vacuum.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Nov 08, 2013 | Dyson Mini Turbine Head Universal Fit,...

1 Answer

How to pull apart dyson 29 turbine head


Hi Garry,

Thank you for your question. We would like to provide further assistance but it would be difficult to provide all of the information in this space. We would appreciate the opportunity to discuss this over the phone in greater detail.
Please call us at 1-866-693-9766 (US), 0800 298 0298 (UK) or 1 800 239 766 (AU). We look forward to speaking with you.
Best wishes,
Jessica

Jun 29, 2012 | Dyson DC08 Cylinder Bagless Canister...

1 Answer

I bought a dc 22 and the button on the bottom of the head keeps popping out and and stopping. so i put tape on it to make it stay in. and also when i vacuum it doesnt **** up anything!!! it did the first...


Hi there,

I'm sorry to hear you're having difficulties with your DC22. If the cleaner isn't picking up as well as usual, and the brush control button keeps popping out, it sounds as turbine head may be blocked. For guidance on checking for and removing any blockages, please see the video linked below:

http://www.dyson.co.uk/support/help.asp?article=1944&product=DC22-ANIMAL

Clearing the turbine head of any obstructions should resolve the issue. However, if you've tried this and are still experiencing difficulties, it's probably best if you get in touch with us directly. One of our experts will be happy to provide the assistance you need. If a replacement turbine head is necessary, it should be covered by your 5-year warranty as long as the cleaner has been used in accordance with the terms and conditions listed in the user guide. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Sep 12, 2011 | Dyson DC22 Motorhead Canister Vacuum...

1 Answer

Problem - Dyson Vacuum - Turbine Head DC-23 I have the Dyson Turbine Head DC-23 Vacuum. I love my vacuum. I've had it for 13 months. I have had no problemwith it, until now. Now, every...


Hi there,

I'm sorry to hear you're having difficulties with your DC23's turbine head. If you haven't already got in touch with us directly, I'd encourage you to do so. One of our experts will be happy to run through some troubleshooting over the phone with you to identify the cause of the issue you're experiencing, and will be able to recommend the best course of action. If necessary, we should be able to replace the turbine head under the 5 year warranty, as long as it's been used in accordance with the terms and conditions listed in the user guide.

You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Sep 07, 2011 | Vacuums

1 Answer

I'm in the USA and looking for a Dyson DC-11 power head replacement. Any ideas?


Hi its Darran at Dyson.

A replacement turbine head can be purchased online direct from Dyson at www.dyson.com/store. The part costs $95.99.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Mar 17, 2010 | Dyson DC11 All Floors Bagless Canister...

Not finding what you are looking for?
Dyson DC08 Cylinder Bagless Canister Cyclonic Vacuum Logo

52 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18413 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...