Question about Xerox Documate 250 Path-Through Scanner

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Documate 250 does not work on windows 7

We have numerous documate 250s. I installed the driver and all the gray and black documate 250s work. the black and white documate 250s do not work. even on the same machines (just switching the gray one with the white one). They both have the same model number.

Posted by Anonymous on

  • stephen gee Sep 25, 2013

    I had similar problem Documate 250 under windows 8. No driver (actually its twain support) How to make documate 250 work under windows 1) install vista 64 driver DM250.64.4080513.EN 2) install one touch 4.6 (certified for winows 8) OT4.6.1513.1316.EN 3)take the DM152.ds twain driver. from the DM152_4.6.10.1015.EN and rename it to DM250.ds 3) copy the DM250.ds to the windows/twain_32/ottwain folder

  • Simon Lewis
    Simon Lewis Oct 28, 2013

    Mine keeps asking for admin privliges but I am the only user and an administrator!

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6 Suggested Answers

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Posted on Jan 02, 2017

Arius
  • 446 Answers

SOURCE: Where to buy Power Supply for Xerox Documate 510

part number 70- 0497-100, you can buy this around 50$ , visit www.superwharehouse.com and provide this part number...

cheers dont forget to mark this pls

Posted on Sep 04, 2008

Binary Bob
  • 91 Answers

SOURCE: Xerox Documate 252, just quit working

The flashing green light has the following meaning:

• Blinking green: indicates the scanner is waking up from power
saving and preparing to scan.
• Steady green: indicates the scanner is ready to scan.

How to Adjust the Power Save Settings for the DocuMate 252
1. Right-click on the One Touch icon and choose Show
Hardware from the pop-up menu.
You can also click the scanner icon at the top of the One Touch
Button Panel.
If the Hardware View of the panel is open you can also right-
click on the DM252 icon.
The Hardware Properties dialog box opens and shows
information about your Xerox DocuMate 252 scanner.
2. Click the Properties button.
Your scanner has a built-in power saving feature that is set to
power down after 15 minutes of idle time. You can change the
time before the scanner powers down, from 1 minute to a
maximum of 3 hours.
3. Click the arrows for the Lamp timeout setting and choose a
time setting.
To return the scanner to its factory settings, click Reset Device.
4. Click OK to save the changes and close the dialog box.

Let me know if this solves the problem and thank you, Binary Bob

Posted on Dec 10, 2008

mohanchennai
  • 490 Answers

SOURCE: I have a xerox documate 510 scanner I can not scan

Clean the rubber rollers with Iso Propyl Alcohol. If worn out replace them. Fan the papers so that they are not sticky. This should work.
S. Mohan

Posted on Aug 29, 2009

nyilasrobert
  • 627 Answers

SOURCE: Is there a Xerox DocuMate 510 driver download for

Hi there. Sorry to tell you, but there is no driver for Windows 7. Maybe, soon, Xerox will provide the driver.

Posted on Jan 06, 2010

  • 7 Answers

SOURCE: Xerox Documate 152 - Scan quality is now V.BAD!

I would go to Xerox.com and look up their knowledge base. Here is a copy of data from their site related to this problem:

Symptom: Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause: There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems. Solution: Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.

The following solutions can help resolve poor scan quality.

Solution 1 - Adjust the scan settings

Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images

  • If you are scanning in Black and White, try Grayscale or Color. Some images will not display correctly in Black and White
  • You can also try adjusting the brightness and contrast
  • Note: For information on adjusting your scan settings, refer to the user guide for your scanner
Solution 2 - Clean and Calibrate the scanner

Note: Calibration only applies to sheetfed scanners.

Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Solution 3 - Reinstall the scanner driver Select a link below for instructions on reinstalling your scanner driver:

Posted on Jan 10, 2010

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