Question about Xerox Documate 250 Path-Through Scanner
We have numerous documate 250s. I installed the driver and all the gray and black documate 250s work. the black and white documate 250s do not work. even on the same machines (just switching the gray one with the white one). They both have the same model number.
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Posted on Jan 02, 2017
The flashing green light has the following meaning:
• Blinking green: indicates the scanner is waking up from power
saving and preparing to scan.
• Steady green: indicates the scanner is ready to scan.
How to Adjust the Power Save Settings for the DocuMate 252
1. Right-click on the One Touch icon and choose Show
Hardware from the pop-up menu.
You can also click the scanner icon at the top of the One Touch
If the Hardware View of the panel is open you can also right-
click on the DM252 icon.
The Hardware Properties dialog box opens and shows
information about your Xerox DocuMate 252 scanner.
2. Click the Properties button.
Your scanner has a built-in power saving feature that is set to
power down after 15 minutes of idle time. You can change the
time before the scanner powers down, from 1 minute to a
maximum of 3 hours.
3. Click the arrows for the Lamp timeout setting and choose a
To return the scanner to its factory settings, click Reset Device.
4. Click OK to save the changes and close the dialog box.
Let me know if this solves the problem and thank you, Binary Bob
Posted on Dec 10, 2008
Clean the rubber rollers with Iso Propyl Alcohol. If worn out replace them. Fan the papers so that they are not sticky. This should work.
Posted on Aug 29, 2009
I would go to Xerox.com and look up their knowledge base. Here is a copy of data from their site related to this problem:
Symptom: Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause: There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems. Solution: Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.
The following solutions can help resolve poor scan quality.
Solution 1 - Adjust the scan settings
Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images
Note: Calibration only applies to sheetfed scanners.
Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Posted on Jan 10, 2010
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