Question about Dyson DC14 All Floors Upright Vacuum Cleaner
There are NO CLOGS. The valve that switched suction from the floor to the wand hose does not open. What can I do to fix this?
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Posted on Jan 02, 2017
Ok you have A blockage, Remove flexi hose completly from rear of machine & completly remove wand & handle from the hose.
Now check flexi hose for obstruction if none present move on to the wand & hanndle look down through tha wand for any obstruction look very carefully where the plastic handle meets alloy tube there is A slight bend here often A coin gets stuck here & flips accross to block oppening when you try to use wand.
If you cant see anything coin etc put hose back on machine & switch on there should be good suction from the flexi hose,
Now with machine still switched on push alloy pipe back on if the hose suddenly pulls back & there is poor or no suction you definately have A coin stuck at the bend.
You will need A broom handle or other long solid pole to hit it out.
Posted on Aug 06, 2008
SOURCE: Decreased wand suction
The blockage could be in the wand itself or in the entry duct of the machine. Take the wand off, look through it and if you can't see light coming through the other end, there is something stuck in the wand - take it out with a long object like a metal hanger...if the wand is clear, call the Dyson helpline - they will do a thorough blockage troubleshoot over the phone and clear the blockage.
Posted on Jul 30, 2009
Hi its Darran at Dyson.
It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.
For the full blockage procedure please visit the support section on our website at www.dyson.com.
Dyson customer Service
Posted on Apr 22, 2010
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