Question about Dyson DC14 All Floors Upright Vacuum Cleaner

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No wand suction

There are NO CLOGS. The valve that switched suction from the floor to the wand hose does not open. What can I do to fix this?

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  • W. Bradford Feb 18, 2012

    OOPS! I have the DC18...

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4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

chrispurs1
  • 372 Answers

SOURCE: Hose Collapses When I Try to Use Wand

Hi Both.

Ok you have A blockage, Remove flexi hose completly from rear of machine & completly remove wand & handle from the hose.

Now check flexi hose for obstruction if none present move on to the wand & hanndle look down through tha wand for any obstruction look very carefully where the plastic handle meets alloy tube there is A slight bend here often A coin gets stuck here & flips accross to block oppening when you try to use wand.

If you cant see anything coin etc put hose back on machine & switch on there should be good suction from the flexi hose,
Now with machine still switched on push alloy pipe back on if the hose suddenly pulls back & there is poor or no suction you definately have A coin stuck at the bend.

You will need A broom handle or other long solid pole to hit it out.
http://dysonmanuals.llc.nu/

Posted on Aug 06, 2008

  • 83 Answers

SOURCE: Decreased wand suction

The blockage could be in the wand itself or in the entry duct of the machine. Take the wand off, look through it and if you can't see light coming through the other end, there is something stuck in the wand - take it out with a long object like a metal hanger...if the wand is clear, call the Dyson helpline - they will do a thorough blockage troubleshoot over the phone and clear the blockage.

Posted on Jul 30, 2009

Dysonteam
  • 167 Answers

SOURCE: No suction on wand of Dyson DC14 Animal

Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Posted on Apr 22, 2010

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2 Answers

No suction when using wand on electrolux precision upright


There is a ball valve between the wand hose and the base hose. It can get stuck in the "base" mode, which won't then redirect suction to the wand hose. There is a spring under the cup that the open end of the hose rests in. When you release the wand from the holster with the one-touch quick release, that spring pushes the cup up and turns the ball valve to the wand setting.
  1. Unplug the vacuum.
  2. Using the one-touch quick release, remove the wand from the holster.
  3. Verify that the wand "cup" is indeed in the higher position. Do this by pushing on the bottom of the cup with your finger. It should easily depress.
  4. Remove the wand hose from the main unit using the quick disconnect feature. Put your fingers into the hole and feel to the right. You will feel the closed valve, verifying that it is stuck in "base" mode.
  5. Using a screw driver, insert the tip at the TOP of this valve and gently pry it downward. This shouldn't take much force.
  6. Reassemble the hose wand using the quick connect feature and reholster the wand.
  7. Plug in the unit and verify that the base unit has suction.
  8. Remove the wand from the holster and verify IT has suction.

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1 Answer

Dyson DC25- no suction


When you return the hose the wand will push the flap open, this is normal. if you were to take off your dirt bin youll see a clear dial with a grey arm attached to it. this grey arm is part of the piece your wand pushes open. This clear dial activates your change over valve. There should be a screw and plastic washer in the center of it. These sometimes work loose. You can try turning the dial by hand with the hose out and see if this changes anything.

If you need any help feel free to contact me,

Tim
TheVacCenter.com

Feb 17, 2013 | Dyson DC25 All Floors Bagless Upright...

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My machine has suction at the port where the canister fits on the base, but immediately sounds clogged with no (or very little) suction going to wand or floor. All filters cleaned (accesible) and no clogs...


I will list the spots to check this vacuum for clogs. First see the first diagram I uploaded.

ironfist109_17.png

  1. First thing is to remove the canister.
  2. Then you will see in the diagram "A." Press that button and pull the hose up and check for blockages. Make sure to check for light through the hose to guarantee no blockages.
  3. Now tilt the vacuum forward and pull out the U Bend Airway and inspect it as well (3rd pic in diagram)
  4. Now squeeze the valve release catches to remove the airway and inspect the valve for blockages. (4th pic in diagram)

ironfist109_18.png

  1. The diagram above is the pre motor filter many forget to check.
  2. Press the filter release catch and pull the filter housing out.
  3. Remove the filter.
  4. Wash real good and let dry completely.

  • Now the one thing that tends to go bad on these vacuums is the automatic air flow adjuster. When the vacuum is upright the pathway for suction is automatically on the wand. After some good use the little disk in there snaps and the air flow stays restricted in what ever position the vacuum is in. I have contacted Dyson a few other time and they do not sell this part. It is a factory fix only or I would give you the instructions to do it yourself.

  • Hope this helps and thank you for using FixYa.

Regards, Tony

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My Dyson absolute vaccume has no suction. I have cleaned the filters, visually checked all of the hoses. there is no suction from the floor brush or the wand.


Check the ducting that goes from the floor pick-up into the machine, fluff etc often clogs the elbow. Check the pipe that plugs into the floor pick-up as well, it could be clogged further up.

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1 Answer

How do I switch the vacuum from floor to accessory suction


It automatically switches over when you disconnect the hose from the power nozzle. No suction it getting to the power nozzle, so the suction is only through the attachments. If there is no suction through the hose, check for clogs in the hose and in the tank where the hose plugs in. Also, check the screen at the bottom of the tank. If there is a clog in the hose or tank, then there also will be no suction to the power nozzle.
Remove all clogs and you should get suction.

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Hi my dyson dc18 has great suction from wand but when you got to use the vac for floors little suction but wand still got suction even while vacuming floors is it suposed to stop suction from wand


My Dyson dc18 had the same symptoms. The wand worked well and the floor bar had no suction. After removing pieces & shoving my fingers into the machine (no blockage) I found the suction pipe rotates between two positions (floor and wand). It looks like a piece of plastic broke on the outside housing, so it no longer rotates positions when the wheels are raised or lowered. My son found we can move the suction by sliding a finger into the mechanism behind the wheel cover, and rotating the plastic piece clock-wise or counter clock-wise until it locks into position. It's a big pain but it works for now. I wish I could find a replacement piece online. Patty

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My Dyson dc 18 slim extender wand has NO suction. There is a plastic white cylinder object blocking.


If the floor head has suction and the wand does not, or vice-versa, the white cylinder you are referring to diverts the suction between the floor head and wand. If the flimsy plastic switch used to turn the cylinder is broken, you may need a new under carriage or just set the cylinder to wand or floor manually and use it as a one dimension cleaner. Depending on your ability, perhaps the switch can be purchases and replaced by a DIYer, but the job looks moderately difficult.

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1 Answer

Clogged hose...


Hi!

Low suction, poor pickup, or no suction may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor or a reduction in the spinning action in the Dirt Container, check for clogs. Unplug cleaner from electrical outlet. Empty Dirt Container. Check Upper Tank and Louvers for build up or clogs. Check to make sure Louvers are installed correctly. To unlock the Louvers, grasp the rim and turn toward the left. Pull straight down to remove. If the Louvers are missing or not locked into place, check and clear the tube in the center of the Dirt Container. Remove the Twist ‘n Snap Hose from the vacuum by turning to the left. Check the Suction Inlet, Hose and Hose Wand for clogs. Remove any clogs from the hose using a long, narrow object. Check the Foot Hose for clogs. If needed, remove the screw attaching the Hose Wand Base to the vacuum. Straighten the Foot Hose and unclog with a long, narrow object. If the clog persists, then check the Rotating Floor Brush the Air Passageway for obstructions.

Please do rate this solution as FixYa and revert for further assistance.


Thanks

Rylee

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The wand has no suction


There's a clog somewhere then - probably at the end of the hose which means you should take off the hose at the bottom by the cord clip and have a look. Also check all inspection air ways to ensure there are no clogs. Usually if there's no suction through the handle a tell tale sign is that something has either got stuck or there's a tear in the hose. Hope that helps.

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