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My Russound SMS3 do not detect the external Hard drive. I've changed the hard drive & 1394 cable...still no detection.

My Russound SMS3 do not detect the external Hard drive. I've changed the hard drive & 1394 cable...still no detection.

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How can i add some new music


Typically you insert a music CD disk and the unit will rip the disk into its music directory. This procedure uses Gracenote to populate the MySQL database with information about the album and each song. My current experiance is that the Gracenote interface code in the SMS3 is no longer suported by the current Gracenote network portal so the SMS database is not properly populated.

Unfortunetly the MySQL database schema is not simple to modify, having several tables and associated indicies. Try to connect from your browser to the IP address of the SMS3. You may have options there to add music to the import folder which will populate the music database sans the Gracenote info.

With no support from Russound to go further you will need to change the root password to one your own by attaching the SMS3 hard drive to a Linux computer. While you are doing that I suggest you (dd) a copy of the SMS disk for later use in case of disk failure. You can use this copy later to mank a duplicate disk for the SMS3. This is not trival and you will need help from a Linux or Unix System 5 tech to really do much on the server side. That said it is just a Red Hat Linux distro with some really great script software running the media server. Russound did custom the boot ROM on the VIA MOBO but that was just to get the splash screen and a video trick to work (just guessing about the video).


Jun 08, 2014 | Russound SMS3 Digital Media Streamer

1 Answer

Dane elec portable hard drive not recognised by win 7 pc


External hard drives are plug-and-play devices used to store music, video and data files. Once the drive is connected, the computer checks its systems for the appropriate drivers, loads them, and the external drive is ready to use.


If the computer does not recognize the external drive, plug it into another computer to ensure the drive is not corrupted.

If the drive is good, a few simple steps should help re-enable the drive for use.


Switch the power button to "off."

Disconnect the power cord from any extension cords or power strip, then re-seat the power cord into the hard drive.


Connect the cord directly into an outlet and power up the drive.

If the drive is powered and still not working, check the data cable.


Power down the hard drive and disconnect the data cable from the computer.

Wait 30 seconds to one minute.


Reconnect the data cable and power up the drive.

If the drive is not detected, power down the hard drive and connect the cable to a different port.

Power up the drive.

If the drive is detected but not working, check for a missing driver.


Click on the "Start" button, right-click "Computer" and select "Manage."

Enter your administrator password if requested.

Select "Device Manager" and double-click "Disk Drives."


Right-click the yellow exclamation point and install the missing driver. Close the Device Manager.

If the drive is detected but not working check to ensure it has an assigned drive letter.


Disconnect all devices connected by USB cables from the computer. Reconnect the drive's data and USB power cables directly into the computer.


Click on the "Start" button, right-click "Computer" and select "Manage." Enter your administrator password if requested.

Click on "Disk Management," right-click the external hard drive, click "change drive letter and path," and click "Add."


Assign a drive letter.

Avoid using A, B or C (C is usually assigned to the computer's internal hard drive). Click "OK" close the window.


If the drive is detected but not working, check whether the drive is in sleep mode.

Disconnect all devices connected by USB cables from the computer.


Reconnect the drive's data and USB power cables directly into the computer.

Click the "Start" button, right-click "Computer" and select "Manage."

Enter your administrator password if requested.


Select "Device Manager" and double-click "Universal Serial Bus Controllers."

Double-click the first instance of "USB Root Hub" or "Root Hub."

Check for the hard drive.


If the drive is not visible, move to the next instance of "USB Root Hub."

Continue checking each instance until the hard drive is located.


Once located, click the "Power Management" tab and uncheck the "Allow computer to turn off this device to save power" box, click "OK," then close the Device Manager.


Power the computer down, wait 30 seconds to one minute, and power the computer back up to ensure the drive is detected.


Hope this helps

Nov 01, 2012 | Dane Elec DANE-ELEC SoMobile 500GB USB 2.0...

1 Answer

How to connect firewires of the HD?


You just need to plug one end of the firewire (IEEE 1394) cable into the external hard drive and the other end in the slot on the computer marked IEEE 1394. Sometimes you have a IEEE 1394 slot on the front panel, and sometimes it's just on the back of the PC.

If you find you don't have a firewire (IEEE 1394) port on your PC then you will need to get adapter that will change the firewire to a usb. If you have trouble finding one of those then install a card like this in your desktop:
http://www.newegg.com/Product/Product.aspx?Item=N82E16815124002&cm_re=usb_to_IEEE_1394-_-15-124-002-_-Product

Jun 21, 2012 | Acomdata (HD080U2FE-72) 80 GB Hard Drive

1 Answer

How to connect firewires?


You just need to plug one end of the firewire (IEEE 1394) cable into the external hard drive and the other end in the slot on the computer marked IEEE 1394. Sometimes you have a IEEE 1394 slot on the front panel, and sometimes it's just on the back of the PC.

If you find you don't have a firewire (IEEE 1394) port on your PC then you will need to get adapter that will change the firewire to a usb. If you have trouble finding one of those then install a card like this in your desktop:
http://www.newegg.com/Product/Product.aspx?Item=N82E16815124002&cm_re=usb_to_IEEE_1394-_-15-124-002-_-Product

Good Luck!

Jun 21, 2012 | Acomdata (HD080U2FE-72) 80 GB Hard Drive

1 Answer

PXE-61: Media Test failure, check cable


First - re-seat the harddisk and reboot the computer. If the computer does not boot up then reboot andgo into the BIOS configuration to see if the BIOS detects the hard drive. If itdoesn't detect the hard drive then it could be faulty.Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.

Mar 11, 2012 | Toshiba Satellite M45-S269 Notebook

1 Answer

I've a Fujitsu MHV2080At like external disk and from some days PC don't recognize Hard disk and this is "dead" , the led's are ok when i connect USB but the head of hard disk don0t...


  1. Serial ATA:  If you have a 3.0 Gbit/sec SATA drive that is not being detected by your 1.5Gb/sec SATA controller, or it causes your system to lock up when connected to a 1.5 Gbit/sec SATA controller, you may need to jumper your 3.0 Gbit/sec SATA drive to the slower speed of 1.5 Gbit/sec for the system to recognize it properly. For further information on changing the jumper setting to slow down your SATA drive's transfer rate, please see Document ID: 193775
    -48-8s.jpg -- (Click to expand) Jumper settings for Seagate SATA drives 
    -48-9s.jpg -- (Click to expand) Jumper settings for Maxtor-brand SATA drives 

    ATA:  It is recommended that all Seagate ATA hard disks supporting the Cable Select jumper option be configured as Cable Select. If your computer system was built prior to October 1998 and does not support UDMA 66 or greater you will be required to use the Master/Slave jumper settings. 

    -48-10s.jpg -- (Click to expand) Jumper settings for Seagate ATA drives 
    -48-11s.jpg -- (Click to expand) Jumper settings for Maxtor-brand ATA drives 

    When using Cable Select jumper settings on your ATA drive, all devices connected to the UDMA cable must also use the Cable Select setting. The cable decides master/slave device detection when the cable select jumper settings are used. Please consult Document ID: 196299 for further instructions. 

  2. Faulty Hard Drive

    If you have completed the above checks and procedures and the drive is still not properly detected, please attempt to use Seatools for DOS (see the tutorial here) to test the drive.  If SeaTools does not detect the drive after the steps followed above, or an error code that signifies drive failure displays, please proceed to the our Warranty Services page to begin a warranty replacement order.

Sep 19, 2011 | Fujitsu MHV2080AT (MHV2080AT50PK) 80 GB...

1 Answer

The external hard drive isn't being read from the computer. Sometimes, the hardware will light up and sometimes it doesn't. The computer is not able to detect the hard drive. Please advise.


If your computer or laptop has a problem detecting a USBhard drive or a USB device, and another computer can detect it, then theproblem could be a RF interference problem. Try using an USB cable that is a shielded USB cable (ie. AnUSB cable that has a clear plastic covering and you can see a metallic weavewhich covers the wires) OR a USB cable that has a Ferrite core attached to theUSB cable (the ferrite core is a cylindrical object approximately 30mm long X15mm diameter and it is attached to the USB cable near the connector).

May 29, 2011 | Seagate FreeAgent 2TB GoFlex Desktop USB...

1 Answer

My Metal Gear Box external hard drive has a flashing blue light, and my computer does not detect the external hard drive, what is the problem?


the weird cheap power supply they used has failed. I will never buy another galaxy product. This whole time I thought the hard drive crashed, but it was the enclosure all along that died at about a year.

Nov 14, 2010 | Galaxy External Enclosure - Metal Gear Box...

1 Answer

My sms3 switches on and shows a red power led. However it does not show up on the control keypads or computer and will not play. Also th cd tray won't open.


This unit is effectively a Red Hat Linux server based on a Via Custom Motherboard. You description is consistent with a unit that does not boot. This can be caused by a number of problems that need to be diagnosed a bit further. Installation of a computer display on the VGA connector will allow you to watch some of the boot process. This may help the informed observer but it will not be obvious to a non computer service tech. Pressing the F1 key may provide more information during the boot but again that may be only useful to the service tech.

Problems to suspect but not a complete list.

Motherboard issues (known that Russound Motherboards by VIA used capacitors that were faulty)
Hard drive has failed, usually need to replace disk (easy) with dd(ed) image of original system (hard).
Portion of the power supply has failed. (red light may be just from 5 volt but 12 volt is gone)

Oct 17, 2010 | Russound SMS3 Digital Media Streamer

3 Answers

DataStation Maxi M.U. 500 Gb blinks red and blue, doesn't read


I just had this problem with both my external drives (I was using the same power cable and just alternating between them). I went and got drive B's power cable and they work fine now. Try replacing the power cable

Jul 19, 2009 | Trekstor DataStation maxi m.u SATA 3.5"...

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