Question about SanDisk Sansa e250 MP3 Player

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Hangs on startup unacceptable!

I was given the Sandisk e250 last Christmas and it hasn't worked since June or something. I have read many with the same trouble. This is the second mp3 player that has crapped out way earlier than it should have meaning just a matter of months.

When I boot it up, I get the Sandisk logo and the blue ring lights up but thats it. I also cannot find a battery.

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  • jazznutz Dec 21, 2008

    Thank you very much for the reply. I got my player to work with a similar procedure and it has been working perfectly ever since,no battery needed. I am so happy to have it back.

    FYI-I also had to change the upload setting of the USB mode to MSC instead of MTP. I am afraid to set it to MTP now. I am able to add files by drag and drop now which is easier anyway.

    The problem with most of these directions is getting it to boot at all because pluging it in did not even do anything unless the program was open. Its a catch 22.
    Any I'm fine now so if you are having this problem DO NOT GIVE UP on it. Keep trying all these things until you get it. Half of it is knowing if a fix is possible or you you are wasting your time. Does that make sense?
    Out
    Arthur


  • chand d Dec 22, 2008

    i have same problem since long and still trying to fix. first of all, while connecting with computer, it does not identified. I will be thank ful if some body could let me know how to fix my e 250 step by step.

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Most mp3 players don't make it a year - extremely high failure rate:

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 17, 2008

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Posted on Jan 02, 2017

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