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I have a Samsung RM25KGSH 4-door fridge/freezer. The fridge works good but the freezer will not go below 5C. the fridge is in impeccable condition so just cannot junk it. would be grateful for an asse

Have got local technicians to look at it but no help. one of them came and changed a copper tube at the back but no help. The lcd screen says -19C but the freezer is stuck at 4-5C

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 1462 Answers

SOURCE: cannot open the bottom freezer door anymore; it seems stuck

sounds as though the defrost system has failed or the freezer defrost drain is blocked. take off the back panel of the freezer and see if excess ice build up. if so, defrost carefully with a hairdryer. at bottom is a drain. check if blocked with ice and if so melt off with hot water till water flows away freely. if i'm right, appliance will start to work. if fault re-occure then defrost system is at fault

Posted on May 06, 2007

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watugot
  • 290 Answers

SOURCE: freezer works but fridge remains warm.

The same fan that circulates air in the freezer also blows air in to the fridge. If you open the freezer door and hold the door switch closed you should hear the fan running. If not you have a failed motor or motor control. Look at the back wall of the freezer section and see if there is a heavy frost build up. If so. you have a defrost system problem. Please post back with what you find and with the complete model number and I will try to walk you through the steps of checking everything.
Thanks/Mike

Posted on Oct 27, 2007

huuum
  • 750 Answers

SOURCE: Bad water & ice cube taste

Hello redwood City
Welcome

You said,
Your Kitchenaid Superba KSRG25FKBL15 has bad tasting water and ice cubes. You replaced the copper tubing which delivers the water to the fridge and that didn't help. You replaced the copper tubing again with plastic tubing...no better. Any suggestions? Your tap water doesn't taste this bad.You bought a Kenmore french door fridge with water dispenser in the door in July 2008. The fridge has a filter. A few weeks after the fridge came the water and ice started tasting really bad, unlike any bad water taste I have ever tasted. And your tap water is fine. The bad taste appears to be random. Sometimes you get a cup full of nasty water and sometimes it tastes fine.

First you must know you have a 1 year warranty and can have them come out to fix anything, no charge.If it persists. You will have to get tough and you , MUST INSIST THEY REPLACE YOUR FRIDGE


When installing the water line these were a part of the directions!
Did you do this before connecting the water line to your fridge?
"Place the free end of the tubing in a container or sink, and
turn ON the main water supply. Flush the tubing until water is
clear. Turn OFF the shutoff valve on the water pipe. Coil the
copper tubing."



Whirlpool remedy
Off-taste, odor or gray color in the ice
1.Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
2.Have the ice cubes been stored too long? Throw old ice
away and make a new supply.
3.Does the freezer and ice storage bin need to be cleaned?
See “Cleaning” or “Ice Maker and Storage Bin.”
4.Has food in the freezer or refrigerator been wrapped
properly? Use airtight, moisture-proof packaging to help
prevent odor transfer to stored food.
5.Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
6. Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing. Run additional water
through the water dispenser to flush the water filtration
system more thoroughly (at least 2 to 3 gal. [8 to 12 L] or 6 to
7 minutes initially). Discard discolored ice.

Let me know what works,
Thank You ,
HUUUM!!

Please remember to leave a rating.





Posted on Oct 12, 2008

  • 1 Answer

SOURCE: SERVIS MO262S FROST FREE FRIDGE/FREEZER, FRIDGE NOT WORKING

servis frostfree fridge freezer not working after 2weeks holiday returned it had completely defrosted fridge & freezer power supply still connected. warning light on. done all the trouble shooting in the srvice manual still want go cold or freeze. light on in the fridge, no water in the rear tray & cleaned the overflow pipe??. Model No M0330-ALU 5yrs old. think it has 2 seperate thermostats, surely they wont both have gone at the same time???????

Posted on Oct 13, 2009

  • 1 Answer

SOURCE: Servis Fridge Freezer not working

fridge appears to be working, but freezers section intermittingly keeps going off

Posted on Jul 08, 2010

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One solution:
This can happen if door has been left open. To solve:

Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

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