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Whenever I click the mouse anywhere the dashboard come up. I cannot open or close anything.

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William Have you tried rebooting to see if that corrects the problem. If you can't do this with the mouse the way it currently, hold down the power key until you restart, BUT if you have any documents open that are unsaved, hold down the tab key and the cmd key at the same time then use the arrow keys to move to the relevant application and release the tab and cmb keys and then press the cmd and s keys together and then the document will be saved. Hope this helps.

Posted on Feb 18, 2012

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Posted on Jan 02, 2017

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I just bought a new Inspiron laptop, as well as a Kensington USB docking station and a Dell WM311 wireless mouse. I can't get the mouse to work at all, and can't get the docking station to work properly...


Closing the lid of most laptops sends a signal to put the machine in hibernate or sleep mode. You can either leave the lid open or change the power savings settings. In Win 7, this is in the Control Panel but can also be reached from the advanced power savings settings from the Screen Saver. Click on the desktop (anywhere without an icon or running program) and select Personalize. Click on the Screen Saver and then Change Power Settings. Then Change Plan Settings (look for the line Advanced Plan Settings and the section marked Power Button and Lid).

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The problem could be due to keyboard key stucking or malfunction.
For example,if Ctrl key is stuck whenever you clikc anything with your mouse pad it will automatically select those items. Similar case with Shift key too.

Blow your keypad with an Air-blower and if you can take out every key,it will be more fine.

your problem will be solve. if you have never laid any hand on computer hardware, get someone who can do it for you.

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Ok, making a desktop icon for Googel or any other website.
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How old is the unit?
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Get a can of compressed CO2 ( Dust off)
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