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HP Photosmart C3100 all-in-one. I have installed this printer/scanner before and been able to use it no problems. New computer, new OS. Reinstalled, used the right cables etc. Now when I turn it on it chooses all the right options for doing a straight print up on plain paper, but reports and error with flashing light which says check paper. There is nothing wrong with the quality or positoning and I have on several occasions pulled it apart to clean it out and make sure there is no paper jam from front and back. What to do???

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  • Anonymous Jan 07, 2009

    I'm having the same problem. Any help here?
    Mine has worked fine for 2 years. Now I'm getting the same error message.

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6 Suggested Answers

tom19511
  • 1601 Answers

SOURCE: paper jam (missfeed) message when using the printer hp psc 1510 all-in-one

HP's answer to your question.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00697&lc=en&cc=us&dlc=en&product=428800&lang=en

Posted on Nov 09, 2007

thumu
  • 69 Answers

SOURCE: Error code U052

Hi,


This is Vikram Kumar Thumu from India-Hyderabad. I have seen your message on the issue. I would like to provide my solution on the issue.


Well, I don't think this is an issue with Hardware malfunction of the Printer... However, I suggest you to try few troubleshooting steps before you replace the ink cartidges for Printer.

Please try steps of below link:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=13800


This is recommend link of Canon .. The steps that are mentioned in the article could something work...

However, once if you are done with steps, I suggest you to contact Canon and email the issue and they can provide information on the issue.

You can mail Canon at below link :

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=13800

Once if you the link, you need to click on the link Email in the webpage.... and email the issue. I hope that this will resolve the issue....


if you have any queries on the issue, you can email me at thumuvikram@rediffmail.com. I'll be glad to help you out!!!


Bye...

Posted on Feb 25, 2008

JackHeath
  • 1049 Answers

SOURCE: hp photosmart c3100

Recommendation:
Make sure that java, direct X, and .NET components are up to date. Many installers not require these.

If the install just can't see the printer, I would completely uninstall any components you were able to get installed (if any), remove the device entirely from your system, download a Vista version of the driver from HP if possible, and run the setup.exe...If your using a system driver you'll have to hook the printer up first, otherwise when it asks you to attach the printer then hook it up in a different USB port.

If all else fails install the drive manually through the control panel using Add Harware and then browse for the INF file.

Reasons

  1. Downloading the driver gets you the newest version available and may resolve a bug.
  2. Changing the USB port will keep Windows from using the pre-configured settings set up in previuos installs.
  3. Installing manually will add the printer to the device library, even if you have to reinstall it a second time to get the USB configuration right

Posted on Jul 24, 2008

micromaster
  • 3614 Answers

SOURCE: printing broblem

first check the paper you are using, and i wnat to know if your are using an orig. ink.

let me know

thanks

Posted on Sep 09, 2008

  • 1 Answer

SOURCE: Hp C5280 Paper Jam error - no paper + component fell apart

How do I clear a paper jam?

Posted on Sep 15, 2008

mosesclive
  • 191 Answers

SOURCE: HP Photosmart 8250 Paper jam error

plz refer to the link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00386753&lc=en&dlc=en&cc=us&lang=en&rule=8662&product=443024

Posted on Dec 04, 2008

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INSTALLED NEW HARD DRIVE AND LOST MY PHOTOSMART 4180 DRIVER FOR THE SCANNER TO WORK ON MY COMPUTER


You can download the full software from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=tr&cc=us&product=1141647& for supported OS versions. Select your OS and click Next. (That link also includes an option to order a new CD.)

Most likely, you had the all-in-one connected to the computer such that a generic driver installed instead when the OS recognized the drive when you booted with the new drive. Uninstall that driver, disconnect the data cable and install the full software.

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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47754-1&lc=en&dlc=en&cc=us&product=439488&os=2093&lang=en





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How do I add HP Photosmart C3100 all in one to my computer


Unplug printer from pc and wall.
Delete the printer from device manager.
Reboot.
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Hi jv, try updating your printer drivers:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop. Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done


anaanymous

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I can help you when you tell me witch printer you have.

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