Question about Sony DCR-HC20E Mini DV Digital Camcorder

1 Answer

No picture displayed on lcd (blank)

I have not been using my handycam for quite a while.
when i switch on the handycam, there were no picture displayed on the lcd. the screen sayas the battery mins, stby and fn..
what's wrong with the handycam..
need your help...

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  • megat207 Oct 26, 2008

    thankx for the prompt reply...appreciate it

    i'm from Malaysia..does sony agent in this part of the region accept the free cost repairs?

    playback and recording does not work..(i guess so since when i tried to snap/did some recording and tried to playback, the lcd screen does not display any pictures at all)

    pls guide me further

    thankx and regards

  • Anonymous Apr 03, 2009

    have same problem thx for help

  • pae1221 Apr 12, 2009

    Hi, probably, my DCR HC20E could have the same problem. When I open the LCD it is blank, no display ON, but there is display in the viewfinder. I can play back the previous recording (only displayed in the view finder). Is it the same problem?

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Does your camera playback old recordings fine? and just can't show live view to record?
If yes, then camera has problem of bad ccd imager and this part will be replaced.
Sony announced free of cost repair scheme for subject problem. DCR-HC20E is PAL system camera so Sony Support UK can be visited for free of cost repair details as your camera model is listed there.
If you live in different country, let me know to guide you further.
Thank you.

Posted on Oct 26, 2008

  • Shahid Electronics
    Shahid Electronics Oct 26, 2008

    Yes, Sony service center in Malaysia will accept its as free of cost repair because it is world wide scheme of Sony.

    You can check camera as per following symptoms before contact to service for free repair...

    1= camera will not give live view in LCD or eye piece viewfinder.
    2= if you record some thing, you will listen sound in playback and there would be no picture.
    3= you can have picture and sound in playback if you put old days recorded cassette ( before problem came in camera)



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