Question about Microsoft Xbox 360 Console

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Nat not open

Every time I go to matchmaking on halo 3 it says my NAT is not open and matchmaking will be slow. I already fixed this problem months ago with my router company and now it's saying the same thing again. What should I do...

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  • 111 Answers

NAT problems do not always lie within the router hardware, sometimes the firmware may require updating, or the router may not be compatible with the Xbox 360.

I Suggest taking these steps to Try to alleviate your Problem:

1) Power Cycle All the devices Connected to your Network

Follow these steps to power cycle your modem and router:
¤ Disconnect the power supply from the modem, and then disconnect the power supply from the
router.
¤ Press the power button to turn off the Xbox console.
¤ Turn off the computer and any other devices that are part of the network. Leave the devices
unplugged and turned off for at least three minutes.
¤ Turn the modem and router back on by connecting their power supplies. Make sure that all lights
on the modem and router are illuminated according to the manufacturer’s specifications. For more
information, see the documentation that was included with the modem and the router.
¤ Turn on the Xbox console, the computer, and any other devices on the network.

2) Test your Xbox Live connection and Check if the NAT is still showing up as Moderate Or Strict.

3) Navigate to http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm to Check that your Networking Devices are compatible with Xbox Live and also that they have the Most Up-to-date Firmware !

If you have any more issues, Contact myself

Posted on Oct 27, 2008

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