Question about OKI C Office Equipment & Supplies
Why does it jam all the time. Just replaced a new fuser. black & white prints fine but color keeps jamming. Please help...
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Posted on Jan 02, 2017
Remove the fuser and examine it closely (Note: the fuser gets extremely hot. Wait until it has cooled completely before touching it!) Paper or a paper fragment might be balled up inside it.
Even just re-seating the fuser might clear the sensor that is reporting this jam.
If the printer continues to stall with this error code, even though there is no jam, it could have a faulty sensor. This would have to be repaired with a service call...
Posted on Mar 06, 2008
SOURCE: oki c5250n paper jam
Unfortunately this may require and engineers visit. If you pull down the MP assembly by using the handle in the middle at the front of the printer you can then see a small "gearbox" at the right hand side of the transfer belt. This is common to feeds from both trays and could be worn. If you remove tray 1 and temporarily tape up the sensor arms to fool the printer into thinking it has a full tray installed, you can the test, by applying a little pressure to the feed roller, to see if it positively moves forward or if you are able to stop it turning. On a brighter note, you may just need new rollers instead of cleaning them.
Posted on Apr 18, 2009
Try cleaning all the paper feed rollers you can access, both from the bottom (paper tray pulled out) and from the front, behind the front door. It might be that the sheet is not fed properly and doesn't reach some sensor in expected time, thus the errors.
Also clean the separator - it's the small area on the paper tray where the feed roller touches; it needs some friction to hold the sheet(s) beneath the one being fed.
To clean use isopropyl alcohol or some kind of residue-free and oil-free cleaner on a piece of cloth or paper towel that does not leave lint.
Posted on Oct 24, 2009
This will happen if the belt isn't properly settled, so that the sheet of paper enters at a slight angle and jams. The roller loader will then fold it into an accordion shape.
While I don't understand how the printer let you print (the sensor should have raised an alarm), you could try extracting the belt unit and re-settling it. Verify the blue retainers have been fully rotated (one eighth turn clockwise) and the handle is completely down.
Posted on Nov 06, 2009
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