Question about Raymarine Dsm30 Digital Sounder Module

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I have the dsm30 cabled to me E120 display. The problem is that the depth display freezes. The circuit board has failed which seems to be a common problem which Raymarine charges $350 to repair. Raymarine doesn't stand by their products by putting out a recall or repairing the unit for a reasonable price. I would not recommend purchasing Raymarine products until they start putting out a decent product & support.

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Posted on May 28, 2010

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SOURCE: Raymarine "DSM connection lost"

Murray,

Has the DSM and the E120 software been upgraded to the latest software: 4.12 for the DSM and 5.52 for the E120?

Try this first. You can download the software off Raymarine.com and burn each to a separate compact flash card.

I have seen many problems like you are experiencing solved with this simple change.

If this doesn't solve the problem, the DSM will have to go back to Raymarine for repair.

Posted on Jun 14, 2010

  • 1 Answer

SOURCE: sometimes lose depth reading ( dashed ) and

I have exactly the same problem. I have sent the unit for repair by Raymarine UK. I am waiting for their response. As soon as I have it I will posted. georges

Posted on Nov 19, 2011

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In Speedometer 6y5-83570-s6 there are two black wires which is ground and which goes to fuel tank?


My Raymarine E80 depth display kept freezing up (display then says "DSM connection lost"). Of course, this seems to happen more often when entering a tight shallow anchorage in Alaska's inside passage. Raymarine tech support recommended that I update the display software and then update the DSM300 sounder software. I did this to no avail. Then Raymarine told me to install a dashboard mounted toggle switch inline with the positive power input of the DSM300 module so I could do hard re-sets (turning off the system power or powering down the displays does not reset the sounder module). This I did. Now when entering a tight anchorage, the display still freezes, but at least I can do a hard re-set with the new toggle switch and have the unit back up in about 40 seconds (a life time in a tight channel with the current running, etc.). Now, Raymarine says that if I send in the DSM module to them, they will replace it with their new circuit boards that solve this chronic problem that they have known about for a long time (hello, this is a significant safety issue - why no recall?).
Don't mess with this - send your DSM300 in to Raymarine!
Bob S.

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1 Answer

Sometimes lose depth reading ( dashed ) and sometimes also lose speed and temperature with " DSM connection lost " message displayed and audio alarm. Have a Raymarine C90W with a DSM30 connected...


I have exactly the same problem. I have sent the unit for repair by Raymarine UK. I am waiting for their response. As soon as I have it I will posted. georges

Aug 23, 2011 | Raymarine Dsm30 Digital Sounder Module

2 Answers

Raymarine "DSM connection lost"


Murray,

Has the DSM and the E120 software been upgraded to the latest software: 4.12 for the DSM and 5.52 for the E120?

Try this first. You can download the software off Raymarine.com and burn each to a separate compact flash card.

I have seen many problems like you are experiencing solved with this simple change.

If this doesn't solve the problem, the DSM will have to go back to Raymarine for repair.

Apr 19, 2010 | Raymarine Dsm30 Digital Sounder Module

1 Answer

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Try a cross over network cable from the PC to the E-Series. Raymarine Made each one of their cables as a straight cable so you would need to buy the cross over coupler or network switch box to use it with another unit. It's nothing different from normal networking with the exception that they have removed wires 4,5,7 & 8 from the cable and it's a straight. Give that a try.

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1 Answer

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your feeling is correct on this it is still probably software! but also be aware that the power in connections are very susceptible to vibration and strains and once cracked inside they get a mind of their own. If this is a come and go problem that won't resolve, reflow the solder joints inside the DSM.

Jan 14, 2010 | Raymarine Dsm30 Digital Sounder Module

2 Answers

Raymarine E120, after 4h on display went dark in


blubaju, probably cold-cathode-fluorescent-lamp backlight failure! if unit dosen't have electro-luminescent style backlighting. All LCD panels require WHITE light to see what is on the screen!!! Is same common problem that computer (pc) lcd monitors suffer from!!! I suspect that if your unit has CCFL's, that the SMPS power supply or CCFlamp INVERTER circuit has a problem common to ALL LCD monitors. I should think that any BIG TIME tv/monitor repair shop could examine the printed circuit boards and effect a repair for you! Just mention that you think it suffers from the BLACK SCREEN of DEATH syndrome!!! Also mention that to RAYMARINE!!! when you call them and **** them out!! 12fixlouie .5hr nrth/wst of Windy City Rate this on fixya if this msg helpful??

Nov 16, 2009 | Raymarine M1500 15 in. Flat Panel LCD...

2 Answers

Picture freeze


It sounds like a software issue. If the depth still shows numbers and not dashes, that indicate that the DSM and trandsucer is working. Be sure that you have the most recent software for the E120 and for the DSM. You can find info about the current software and how to load it on Raymarine's website. It is important to perform a factory reset once the new software is loaded. If that doesnt solve your trouble, you will need to consult Raymarine's tech support dept.

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I don't have the sounder so can't address your question directly, but you can download all Raymarine manuals for your gear directly at www.raymarine.com

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