My jenn air cooktop only gets warm and only has 110 volts?
I have a jenn air cooktop, model # cve4370w, and it has three places for elements. Only one of my elements gets hot, the other two, just warm. The one element that gets hot, has 220 volts coming from the plug, where the cartridge inserts, the two that only get warm, have only 110 volts coming from them.
Can anyone tell me why there is only 110 volts coming from the two plugs, and what I can do to fix the problem?
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sounds like the old one is 110 volts , and the new one is 220 volts. incompatable, as the 220 ones would work, but at half power if you didnt use the red wire. might work fine. omit the red wire and wee what happens
You really shouldn't have tried this. If you mixed up the neutral and hot wire YOU COULD HAVE BEEN KILLED!!!! You also could have burned out the fan motor. The fan operates on 120 volts the rest on 220. On most cooktops the frame is grounded to the neutral. If you connected this wrong the entire outside of the cooktop could be live. You might not be shocked if you have on rubber shoes but if you touched the stove barefooted you could be killed! The house wire should have 2 hot wires usuallly black or red. It really doesn't matter which is which. There should be a neutral (usually white or bare) There can also be a seperate ground wire (usually green or bare) If only 3 wires from house connect the white and green together. The minimum wire size should be #10 fused at 30 amps. Test the voltage between the 2 hot wires. It should be 220. Between either hot wire and neutral or ground should be 110 volts .. IF YOU DON"T KNOW WHAT YOU ARE DOING CALL SOMEONE ELSE. This is very dangerous if hooked up wrong.
You have Red and Black HOT wires and a Green Neutral - That is 220 volts. From the wall - Black is Normally HOT and White is Neutral. That is 110 volts. If that is a typical household outlet, is will only supply a demand at about 15 amps while running at 110 volts. Your Cooktop will most likely demand somewhere around 50 amps at 220 volts. - Short Answer - You will need to have a 220 volt supply line ran to the cooktop from the breaker. Easy to do but dangerous if you are unfamiliar with high voltage.