Question about Dyson DC33 Bagged Upright Vacuum
I'm sorry to hear you're having difficulties with your DC33. If the brushbar doesn't seem to be rotating, please follow the steps shown in our online support guide to check everything is correct with the machine:
This should resolve the issue, but if you'd like further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Dyson Online Customer Support
Posted on Feb 20, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Hi its Darran at Dyson.
Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.
When you release the machine into the vacuuming position, the brush bar should start to turn again.
If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 22, 2010
You can remove that short length of pipe very easily. Just pull it away from the fitting at the vacuum end and unscrew it from the brush bar end. While you've got it off, check it for splits (which are common) and replace it with a new one if it is damaged.
Posted on Jan 06, 2010
Testimonial: "Solved problem first time,also one we thought was a manufacturing fault,that side hose uremovable,were doing it wrong and this told us the right way."
Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.
Posted on Jan 24, 2009
Tips for a great answer:
Aug 20, 2016 | Dyson Vacuums
Jun 12, 2016 | Dyson DC14 Animal Bagless Upright Cyclonic...
Jan 28, 2016 | Dyson Vacuums
Sep 01, 2014 | Dyson DC-33 MultiFloor Upright Vacuum...
Jul 27, 2014 | Dyson DC-33 MultiFloor Upright Vacuum...
Jul 21, 2013 | Dyson DC-33 MultiFloor Upright Vacuum...
Mar 22, 2013 | Dyson DC-33 MultiFloor Upright Vacuum...
Sep 13, 2012 | Dyson DC-33 MultiFloor Upright Vacuum...
Sep 07, 2012 | Dyson DC-33 MultiFloor Upright Vacuum...
Feb 16, 2012 | Dyson DC33 Animal Bagless Upright Vacuum
8,977 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: