Question about Ricoh Office Equipment & Supplies
Both paper trays releases the paper alright but the paper jams at the next section where it is supposed to be picked up to be printed.
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Posted on Jan 02, 2017
SOURCE: Doesn't Print - Says "Paper Jam"
That is the problem, machine will show printer jam if paper feed rollers fail to pick up paper when requested, your machine sounds like it needs new paper feed roller or you can clean the paper feed roller with a slightly! damp cloth.
If no jam light shows when power is turn on and machine comes to ready and then you send a job to printer and it then shows jam then it is the feed roller or sometimes the feed clutch
If on the other hand it always show jam then there is or a switch is stuck.
Posted on Oct 26, 2007
SOURCE: Error code 024-964
theres definately still something wrong with the size or the types of paper in your trays, because thats where the error codes are pointing. Make sure that the slidable paper guides are in exact position for the size of the paper and make sure that the size paper is acceptable with this model. You may also want to make sure the correct type of paper is set for each tray as well. here's the referance for this opinion... click here
Posted on May 08, 2008
Type the IP address of your machine into your web browser. Login to Administrator Mode as follows:
Username: admin (or possibly "administrator")
Password: (leave blank)
Posted on Mar 12, 2009
The pick up rollers sometimes get "glazed over" with residue from cheap label sheets, dust, etc. also after years of use, they get smooth. Clean the pick up rollers. Make sure that all adjustments, including paper type (thick, thin, card stock, etc.) are properly set both in the printer utilities program and mechanically, if available. Will it feed if light pressure is applied to the opposite edge from the feed edge of the paper? Might try rejuvenating the pick-up rollers (and cleans them at the same time) with alcohol on a lab swab (longer with cotton on one end only) available at almost any pharmacy - just have to ask for them. The alcohol will clean the rollers and also slightly soften them so that they have enough friction surface to grab the paper again. Most printers feed from a vertical paper position so that gravity helps feed the paper into the pick-up rollers. HP almost always feed from a horizontal tray in the front of the printer. Clean rollers are a MUST.
Posted on Jul 15, 2009
For the upper paper lip, just lift it up (rotate upwards), and pull towards you to remove.
As for the lower paper tray, remove the cover (it should come off easily), and use a flat screwdriver to pry the two round light-grey colored tab on the inside inboard to release the drawer. It takes some fiddling around to get it loose, but it does come loose... Just be careful since those tabs are very brittle and can snap easily.
Best bet is to use the original box for safe transportation, that way you won't need to remove the tray...
Posted on Aug 05, 2009
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