Question about Logitech Harmony 880 LCD Remote Control

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LCD Screen My son used my remote as a hammer and now the lens is broken. Is their any way I can purchase a replacement lens?

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Sorry, but Logitech does not provide replacement lens for the Harmony remotes. Not all replacement parts are available online. If you are unable to find a desired replacement part, please contact Logitech Customer Sales at 1-800-231-7717, Monday through Friday from 6am - 6pm PST.

Posted on Oct 26, 2008

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Posted on Jan 02, 2017

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We have an RTI remote (not touch screen) and my son dropped it yesterday and since it will not work. Its charging fine but wont control any of the units. Please help!

How do you imagine I might help you to repair a broken remote? It's BROKEN, even if it charges fine.
If you don't have the technical knowledge and can't repair your control yourself, please, take it to a repair service

Sep 16, 2015 | Televison & Video


How to Test a Remote Control With a Digital Camera.

Turn on your camera to view the display on the LCD screen. Point the remote control to the camera's lens. Press the remote controls buttons and observe on the camera's LCD screen or viewfinder that the remote control emits infrared lights from the transmitter IFR light. If you don't see any lights on the camera's LCD display from the remote control, then the remote control is bad.

on Nov 03, 2010 | Televison & Video

1 Answer

Broken screen

It will be best to buy a new remote control, rather than trying to replace the screen.

Feb 18, 2013 | Universal Remote Control MX-3000 LCD...

1 Answer

Hi there i have a logitech harmony 520 remote and my son spilt some soda on it. now the lcd display is blank all the time even when a button is pressed, but when i connect it to my pc via usb it flashes...

Please apply the following troubleshooting steps to get the LCD screen issue resolved:

1- Remove the battery from the Harmony Remote for 10 seconds and insert it back in, and test the remote to see if the screen is displayed properly. If this does not fix the issue, please proceed with the following steps.

2- Make sure you have the latest Logitech Harmony Software (version 7.6.0) installed on your computer.

3- Connect your Harmony Remote to the computer. Run the Logitech Harmony Remote software on the computer and Login to your account.

4- Click on the "Downloads" button at the top and select "Firmware"

5- Remote will go through the firmware update, which will put the Harmony Remote back to Factory Default with the most updated firmware. Then software will ask you to select "Yes" to update the remote and click on "Next" to do a remote update, which will take the information on your account with your Devices and Activities and bring them into the Harmony Remote.

6- If this Firmware Update process does not fix the LCD screen issue, try doing a Firmware Update in "Safe Mode". To do this; remove the battery from the remote, press and hold the "Off" button on the top of the Harmony Remote and insert the battery back in to the Harmony Remote. Screen will display "Safe Mode" and then please follow the steps 3 through 5 again.

If this doesnt fix the problem i suggest you contact logitech. when contacting them, do not tell them your son spit soda on it:

Logitech's Warranty is:

Nontransferable to other users and limited to the original purchaser
Valid from the first date of connect to the Logitech Harmony Remote software for a period of time determined by region

Cases not covered under warranty:

Damages caused by:

Unauthorized repair
Modification or disassembly
Improper operation or maintenance
Connection to improper voltage supply

Jan 17, 2010 | Logitech Harmony 520 LCD Remote Control

1 Answer

Can I get a replacement screen for my Harmony One anywhere?

Logitech does not distribute replacement LCD screens. However, I have found a few on eBay so you can find them if you take a look.

Dec 08, 2009 | Logitech Harmony One Advanced Universal...

1 Answer

My son dropped something on my Logitech Harmony 890 and damaged the LCD screen. Logitech does not sell a replacement screen. Is the screen replaceable if I buy a damaged remote for the parts? Anyone ever...

I have a Logitech 880 with a similar issue with the LCD and unless you have excellent micro/mini soldering skills, I would recommend looking for a replacement. As an alternative, you may be able to file a claim on your home insurance if your deductible is low enough to cover the replacement/repair of your remote.

Nov 02, 2009 | Logitech Harmony 890 LCD Remote Control

1 Answer

Need a new LCD for Logitech Harmony 670 remote

Logitech does not sell replacement LCD screens for Harmony remotes.

I would suggest buying a broken remote from eBay or somewhere cheap. However, keep in mind that attempting to repair your remote will void the warranty.

Hope that answers your question.


Oct 26, 2009 | Logitech Harmony 670 Advanced Universal...

1 Answer

Broken screen for logitech harmony 1000

I can fix your screen and replace it with a new one. My dog bit my harmony 1000 and shattered it. I have also replaced a harmony 1100 screen. I have been in electronics industry a long time and considering repairing lcd screens on harmony 1000 and 1100 remotes

Dec 19, 2008 | Logitech Harmony 550 Remote Control

3 Answers

Broken LCD Screen on Harmony 550

Late update: Successful RMA!

I contacted Logitech support (email) and detailed my problem. After 4-5 disappointing back-and-forths (Logitech claiming their limited warranty didn't cover "damages", I claimed weak design that is/should be covered) I thought I was getting nowhere. But I kept on 'em, and was then asked to send a picture of the remote. To my surprise they replied: "Based on the image we have decided to replace the remote."

If you're still under warranty and think it covers your problem, keep on 'em and don't give up.

Feb 26, 2008 | Logitech Harmony 550 Remote Control

1 Answer

Screen Calibration


I'm a french customer with a Marantz RC5400 wich has a screen LCD broken but the touchscreen is OK

I don't have the fix for your problem but I'm searching for a screen replacement at low cost...

If you always have your Marantz with the touchscreen problem, I'm interested for a deal


Dec 06, 2007 | Marantz RC5400 LCD Touchscreen Remote...

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