My machine keeps prompting to "fill water tank", eventhough the water tank IS completely full. I know that you have to remove the tank and replace it, but it still says "fill water tank" .... The machine will not let coffe be brewed and sometimes I have to repeatedly remove and replace the tank until it says "ready" Then it will only brew ONE cup and it says "fill water tank" AGAIN!
Can this be fixed?
The magnet float may become stuck or may not move freely in its chamber. Clean the chamber and the magnet float gently with warm water and dishwashing liquid, moving the float up and down the chamber. Ensure you rinse thoroughly following procedure. Fill water tank again with cold water and replace into machine.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Can't give specific instructions without knowing which model it is. If it is a super automatic such as the Titanium, you put it into descale mode and then follow the prompts on the display.
If you have a semi automatic such as a Classic or Coffee or Carezza etc. you simply mix the dezcal with warm water in the reservoir and run the pump a little to spurt a few ounces of water out the brew group - and some out the steam wand. Then stop the pump and let it sit for a few minutes - and then start the pump and spurt a little more out the brew group and the steam wand - and so on for about 20 minutes or so until the tank is empty. You get the best results if you let the solution sit in the boiler for a few minutes (maybe 5) between each time you run a few ounces out. After you've emptied the reservoir, rinse the reservoir really well and fill it with clean water and run the whole tank of water through the group and the steam wand (mostly through the group head). I like to rinse a few tanks full just so it is really rinsed well - but one or two tanks is supposed to be enough.
If your machine is a Titanium or Platinum, the readout will tell you what to do - they usually only spurt descaler out the steam wand and not out the brew spout since all the brew parts are plastic and don't need to be descaled. And the steam wand routes the descaler through both boilers so you get all the important parts that way. It'll keep cycling you through opening the steam valve and then waiting 5 minutes and then opening it again - until the tank is run empty (so you may want to mix up the dezcal using less than a full tank (more concentrated) - otherwise it'll take a long time to finish. The dezcal package will recommend how much warm water to use for a package.
The titanium will prompt you through the rinse cycle too - just clean out the tank after you've run all the dezcal through the system - rinse the tank really well and then fill it with clean water and let the machine do the rinse cycle - it will run the entire tank until it is empty. Then you will want to refill the tank with clean water and run a few blank shots - make sure the water from a blank shot is tasting like pure water and doesn't have a citric acid (lemon juice) taste to it - if it tastes like citric acid then you still need to rinse more. The citric acid is not harmful to you - but it will make the coffee taste a bit funny and the milk will foam up funny when you steam it.
this has happened to me too just yesterday (26 May 2013), I replaced the tank because I was lucky to have kept the spare bits off the old machine I had and it worked fine. Over time, the water gets into the float and corrodes the magnet. Best to just replace the magnet if you can or the whole tank. Good luck
you say our fill the water light stay on lot they put a magnet in the water container fill it with water and gently tap the water container if the magnet stuck that should do it if it persite the magnet receiver under the cover is diffective normaly a few little tap do the trick
hello in the water tank they is a float it was probably out of water for a while and the float is stuck take the container in our hand and tap it gently by doing that the float gonna get loose move the container you gonna ear the float move put it back fill with water enjoy cheers
The black thing floating in the water tank is a plastic shell with a magnet inside. If you clean it...make sure you reinstall it with the tapered (smaller) side down. There is a slight size difference BUT it will make ALL the difference in the world.
I had no idea there was a magnet in that black/greyish case. The direction of the casing is important. I had the same problem and that solved it!