I haven't used my Saeco espresso classico in a couple of months. When I tried to prime the machine no water came out. There is no water being drawn into the intake tube. Additionally I opened the cover and did not see any cracks, holes or leaks in the intake tube. Finally I do get hot air out of the steamer. The only thing I can think of is that the pump is dead. Althought it looks and sounds like it is trying to work. Any suggestions? Also where do I go to get replacement parts or service for the machine? Thanks.
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It sound as though the boiler is blocked by scale. May also be the coffee filter that's blocked. I am not familiar with this machine, but assuming that it's just a manual espresso machine, try running it with the filter handle removed. Any water emerging? If so, the coffee filter cup and/or filter handle outlets may be blocked. If there is only a small flow the boiler is almost certainly blocked with scale and descaling may cure the problem (do the first run with the filter handle off the machine. Next run with it on)
In our shop we come off the treated water supply with a water pressure regulator (adjusted to a very low pressure)and use a barbed fitting to connect to the hose inside the machine. You should be able to do something similar by removing the water tank seat on the body of the machibne and using the existing hole to connect your water. If you need something more specific contact email@example.com
Prime refers to priming the pump. The error message means that there is air in the system which is preventing the pump from pumping water. To correct this, fill the tank with water, press the water button on the right side, and turn the water/steam knob to open. Allow the water to flow until the stream is steady. Press the water button again and your problem should be fixed
Sounds like there is something wrong with the machine. Could be the thermostats or maybe something like an internal leak that is causing the machine to overheat. It sounds to me like you need someone to take a look at it..
We service saeco espresso machine and are stationed out of New York..
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