Question about RCA DRC247N DVD Player

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Picture or sound will not come on while disc is playing

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Think has other dvd players worked before on that tv. If so then has anything about the current dvd player changed such as the yellow red white cord? If so changing the old one back will help. The dvd player r/y/w jacks could be loose and the tv jacks could be loose as well which can cause a poor visual or no visual at all. If other dvd's work then its simply the dvd itself, make sure your not trying to play a blueray dvd in a regular dvd player they wont work in a normal player.

Posted on Feb 17, 2012

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When playing a disc on my computer I get the picture but no sound


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No picture, no sound


see the troubleshooting index:God bless you


No sound
1. Check if the TV and Amplifier (if connected) is turned on and set correctly.
2. Check if the TV, DVD player and Amplifier are connected properly.
3. Make sure the TV, DVD player and Amplifier volume are not set to Mute.
4. There will be no sound output during Reverse Play / Pause / Step / Slow / Search.
5. If the DTS soundtrack is enabled in the DVD Disc Menu, but you are using Stereo Analog audio, the sound will not work. Try switching the soundtrack to Dolby 5.1 or PCM mode in the Disc Menu.


Does not play disc
  1. No disc. - Load a disc into the tray.
  2. Disc has been loaded upside down. Place the disc with the label side up.
  3. Disc region code does not match region code of the player.
  4. Disc type is not the correct type to play.
  5. Disc is damaged or dirty. Clean the disc or try another.
  6. Moisture may be condensed inside the unit. Remove the disc and the leave the power on for one or two hours.


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1 Answer

I have a Sony BDP300 Blue Ray DVD Player. It plays non-blue ray dvd's fine. It plays a Celine Dion Blue Ray DVD fine. Tried to play an Netflex Blue Ray Amiela Earhart DVD and get picture but no sound. ...


I suggest that you install the latest firmware update to resolve the issue. Please click the following link to download the latest firmware update.
http://esupport.sony.com/US/perl/swu-download.pl?upd_id=6170&mdl=BDPS300
It is recommended to use CD -R disc to create the firmware update disc. I hope you're clear with downloading the update from support page. Once you download and save the file in the folder in the computer, you can double click the file to extract. You will be prompted to save the UPDATE_BDPS300_VER0550.ISO file in a folder. Most of the customers will be making mistake here after... We need to use a burning software which is capable to burning discs from ISO images. ISO image is nothing but a RAW format of burned image. I will give you the instructions to burn using Nero.. Steps will be almost same in all ISO capable software. Open installed nero software from computer. You may locate it under Start Menu programs. Go to File Menu (Some times you will get a wizard where you can select the Image Burning option or burn ISO option) Navigate the extracted .ISO file we saved in the computer. follow the onscreen instructions. Insert the disc when ever Nero asked to insert Hope this helps. If you need any assistance. Please get back to me. I will be more than happy to assist you. Thanks for understanding.

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