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My Canon PIXMA MP240 all-in-one will not install the drivers or any of the associated software. I follow the instruction manual perfectly and get the following message when ever I try to load the programs/drivers on: "Processing cannot be continued because the Print Spooler service has been stopped. Restart the computer to start the Print Spooler service and then try again." I have tried restarting my computer many time with no success. I have no idea what's happening or what's causing this error. I'm running Windows XP. I'm unsure of any other capabilities my computer has.

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I had the same issue!! I called up Canon Australia on 13 13 83.

The gentleman explained that even thought it was called Print Spooler, it was my laptop.

Start Menu > Run > services.msc

Long list of items > scroll down to Print Spooler

My Canon PIXMA MP240 all-in-one - 14af161.jpg



if it's not, click "Start" > then Apply

no need to reboot - try installing the drivers now.

Good luck! If this doesn't work, call Canon tech support in your country :)



Posted on Apr 02, 2009

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i have seen the spooler service problem before and solved it by doing th following.

Reboot computer and keep pressing the F8 button after the inital screen but before the Windows XP screen.

You should see a menu allowing you to boot into safe mode, and various other options.
Select safe mode and let the computer fully boot.
Login if you have to and then click start run
Open Windows Explorere
Double click the drive on which Windows is installed, usually C:
Double click Windows
Double Click system32
Double click spool

You may see some addtional folders now and hopefully some files.
Delete the files and reboot your computer.

Good luck.


Posted on Oct 26, 2008


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