Question about Canon Office Equipment & Supplies
I had the same issue!! I called up Canon Australia on 13 13 83.
The gentleman explained that even thought it was called Print Spooler, it was my laptop.
Start Menu > Run > services.msc
Long list of items > scroll down to Print Spooler
STARTUP TYPE SHOULD BE "AUTOMATIC"
AND SERVICE STATUS SHOULD BE "STARTED"
if it's not, click "Start" > then Apply
no need to reboot - try installing the drivers now.
Good luck! If this doesn't work, call Canon tech support in your country :)
Posted on Apr 02, 2009
i have seen the spooler service problem before and solved it by doing th following.
Reboot computer and keep pressing the F8 button after the inital screen but before the Windows XP screen.
You should see a menu allowing you to boot into safe mode, and various other options.
Select safe mode and let the computer fully boot.
Login if you have to and then click start run
Open Windows Explorere
Double click the drive on which Windows is installed, usually C:
Double click Windows
Double Click system32
Double click spool
You may see some addtional folders now and hopefully some files.
Delete the files and reboot your computer.
Posted on Oct 26, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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