Question about Whirlpool Ultimate Care II LSQ9549L Top Load Washer

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Dryer does not tumble at all

The dryer has power...light comes on inside and I can hear timer running, however when you push the switch nothing happens at all.

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  • aseim Oct 26, 2008

    The dryer is a Whirlpool Ultimate Care II...model no. GEQ8858JQO. Is there some type of reset switch involved here?....of is the problem that my on/off switch is broken?

  • kelleydmontg Jan 14, 2009

    I have the same problem--the light in the dryer works, the timer click, but nothing happens when the on button is pushed.

  • kcarradini Jan 19, 2009

    I have same exact problem. I will check the console later today.

    KC, Tulsa

  • Hummingbi333 Jan 21, 2009

    Same problem reported here as well. The light is on, the timer is ticking, but the button to turn on the dryer does nothing. Only 2 yrs old..What is a ptc or does anyone knows where this "ptc" is located????


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We found that our problem was the thermal fuse. After ruling out all other issues, we came across a diagram with the thermal fuse mentioned. We replaced this along with cleaning all lint from inside and now the dryer works great. Thermal fuse cost = $15

Posted on Jan 22, 2009

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The power on these dryers split, L 1 controls the timer and stuff while L 2 controls the motor heater etc. I would check your dryer belt, the ptc, push to start button and the motor. The ptc is a bridge until the motor rpms climb high enough to engage the two switches on the motor. One is for the heater and the other for the motor. So if your handy remove the console and disconnect one of the wires on the ptc and using gloves and insulated pliers tap the other contact on the switch like starting a car with a broken ignition and if that works replace the switch. If not turn the drum noting the resistance offered by the motor, pop the top to check also after checking the switch. Also check continuity on the ptc. If all items check out according to the wire schematic in the console suspect timer as having open contacts. The motor switches will have to be tested according to the test on the tech notes and a note is that the switches are integrated into the motor.

Posted on Nov 01, 2008

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The drier is not getting hot

If it's electric and you do not have the knowledge to be working with 220 vac power I would suggest you call a repair person to come and look at it. It can be a tripped breaker, check you breaker box and shut off the drier breaker and than turn it back on making sure both sides lock on. Other than that, you can have a bad heater element or a bad timer. The most common would be a bad heating element. The element is normally found either behind the drum or down below the drum area and can be accessed by removing the lower front panel. Gain access to the element or open the dryer door and start the dryer by holding down the door switch and push the start button. If it is behind the drum you should see it glowing by looking inside the drum as it's running. The same is true for the element that is underneath the drum...remove the panel and start the dryer, you should see a glow from the element box. If you do not see a glow, unplug the dryer and check the element for a burned connection or break in the element wire. If you have a gas dryer, check that the supply is on, check that the dryer is plugged in and if so equipped check that the pilot light is lit. If the dryer has electronic ignition, you should hear a clicking noise when you first start it up. No noise, no ignition! If the pilot light is out follow your instruction book and relight the pilot or call your gas company for help!

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What to check when your dryer won't start-

The wall outlet 240 volts:
The first thing to check when your Whirlpool dryer is not starting is the wall outlet to make sure that the dryer is getting the proper voltages. On an electric dryer there should be 240 and 120 volts present at the terminal block.

A blown fuse or tripped circuit breaker are one of the major causes why the dryer won't start. To check the voltage on an electric dryer you will need to use a multimeter.

The wall outlet 120 volts:
A gas dryer connects to a 120 volts wall outlet, and it is very easy to check the outlet. Disconnect the dryer and connect a hair blower or any other small appliance on the outlet.

If they work, then the problem must be on the dryer. If the don't work, check for a blown fuse or tripped circuit breaker. If the problem is bigger than that, have a license electrician check the house wiring. A bad wall outlet could be the reason why your Whirlpool dryer is not starting.

The thermal fuse:
The thermal fuse is use on an electric dryer as a safety devise to open the motor circuit if the operating thermostat fails to open at the preset temperature or if the motor draws too much amperage.

A blown thermal fuse could be the reason why your Whirlpool dryer is not starting. It is located behind the back panel on the dryer.

The door switch:
The door switch is another safety device use on the dryer. It is connected on the neutral line of the motor circuit. A door that is not closing properly or a bad door switch could be the reason why your Whirlpool dryer is not starting.

The push to start switch:
The push to start switch is use to start the motor. There are two types of switches. The older type switch is a solenoid operated door switch and the other one is a simple push to start switch.

A bad solenoid operated or regular push to start switch could be the cause why your Whirlpool dryer is not starting.

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The timer is the distribution center or the brain of the dryer. Inside of the timer is that the electricity gets routed to the different electrical parts in the dryer.

The timer has contact points, and the contact points wear or burn out depending on the amount of use. Contacts burnt inside of the timer, could prevent the dryer motor from starting..

The motor:
Also, the motor could be burnt bad. A motor that smells like rubber burning, makes growling noises, runs for a wile, the won't start until is cool down or a motor that runs fine, but the centrifugal switch is not making the right connections is a bad motor and must be replace. you could see, there are many parts that could be the reason why your Whirlpool dryer is not starting.

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Check the door switch. On the frame of the dryer where the door closes, there is a door switch that should “click” when actuated. This doesn't absolutely mean the switch is good, but if it doesn't “click” it's probably bad. You can test the switch for continuity with a volt/ohm meter.

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Door switch.

Your dryer can't operate at all if the door switch is defective. It's inside the dryer main housing near the door frame. Sometimes you need to raise or open the top or front of the dryer to reach the switch. If it's defective, you need to replace it.
Dryers have a drive belt that turns the clothes drum. If the belt breaks, the drum stops rotating. Then you need to replace the belt, and often the idler pulley, because the pulley tends to wear out at the same time.
If the dryer motor only hums when you press the Start button, the motor may be burned out. Here's how to test the dryer motor:

Remove the belt,
Check for obstructions in the blower fan housing,
Manually rotate the shaft of the motor.

If the motor is very stiff, or impossible to rotate manually, and the blower fan housing is clear, you need to replace the motor.

If the motor rotates freely, run the motor momentarily with the belt removed and the blower in place. If the motor runs fine with the belt removed, there may be a problem with the idler pulley or the clothes drum. Try to rotate the drum by hand. If it is very difficult to move, correct any problem with the rollers or pulley, and then reassemble the dryer and try it again.

Go here to see a diagram for your model:
one of two types. "H" or "J"

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