Question about TallyGenicom 6312 Matrix Printer
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Posted on Jan 02, 2017
SOURCE: error on tally genicom 6312
found this on Tally Genicom's Website about your device.
Technical Services Note
MT6xx/T6xxx (All) Paper Motion Faults 11 May 1995
If you are having problems with recurring Paper Motion Faults that don’t seem to stay
fixed by doing the paper motion sensor calibration, try the following:
· Check the back of the form along the left side to ensure there are no black (dark) areas
in the area of the tractor drive holes. (If there are, this is probably the problem. If not,
proceed on down this list.)
Clean the sensor on the upper left tractor then run the calibration routine again. If it’s
not better yet, continue.
With Tech Access ON, do the following:
Go into DIAG - Meters - Paper Motion and monitor the sensor reading with paper
installed and removed. If the reading with paper installed is in the 300 to 350 mVolt
range, change the sensor (even if it seems to run the calibration alright). A more
normal reading would be something greater than 600 mVolts for the MT691/6092 and
1000mVolts or greater in the 645/661. Don’t forget to recalibrate the sensor. If it’s
not fixed yet, try this next step.
Run a configuration printout and then do the following:
1. Clear the NV Ram (Tech Access feature ON)
2. Calibrate the Paper Motion and Paper Out sensors
3. Restore the configuration based on the print-out you just ran
my site: www.techvisitor.com
Posted on Oct 31, 2008
There may be a number of reasons for the 6312 failing to keep your settings, the first thing to identify would be that you have changed the settings on the printer and then saved these settings. If you do not save the settings to a menu / configuration they will be lost if the printer is powered off or receives a reset command.
Once you have made your settings changes, the settings can be saved in the following way;
Ensure the pritner is OFFLINE
Press Up Arrow until display shows Config Menu
Press Up Arrow until display shows Configurations
Press Up Arrow until display shows Save
Press Up Arrow until the Config Number Or Name appears that you want to save the settings to (Default is Confg 1)
Press Clear, to return to Offline mode.
If you save your settings you can then print a configuration report to see the values that have been saved, this can be done in the following way;
With the printer OFFLINE
Press the Menu key
Press any Arrow key until display shows Config Menu.
Press the Enter key.
Press any Arrow key until display shows Printer.
Press the Enter key.
Press any Arrow key until display shows Report.
Press the Enter key.
Press any Arrow key until display shows All Configs.
Press the Enter key and the configurations will be printed.
This should show your saved settings, try powerign th epritner off and back on again and again print the Congfig report to check the settings are retained.
If you find the settings appear to change when you print to the printer this will be caused by your print job, escape commands in the print job will take presidence over the printer menu settings.
You would need to check the host computer system to see what might be causing the problem; chack page size, fonts, ensure the correct printer driver is used etc on the system.
Posted on Jan 29, 2010
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