Question about Dell Photo 926 All-in-One Printer

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Driver problem with dell printer aio926

I am trying to install my printer on my new computer. I have the disk, but there appears to be a problem during the installation process . My new computer uses Windows seven. The problem message talks about an issue with the driver.

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You will have to go to the printer manufacture website and see if a driver is available for windows 7

Posted on Feb 17, 2012

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Driver problem with dell printer aio926


To install the pprinter on Windows 7, you'll need to install the Vista drivers in the compatibility mode. Please follow the instructions located at...
926 Photo All-In-One Printer owners thread (W7)

tablette pc - netbook 10 pouces - apad 10.2

Feb 17, 2012 | Office Equipment & Supplies

1 Answer

Lost my disk to intstall my Dell 924 AIO ink jet printer. I need to download from online


Issue 1: Uninstall the Existing Dell™ Printer Drivers
Before reinstalling any printer drivers, it is necessary to remove any printer drivers that were previously installed. Not doing so can cause problems that prevent the computer from communicating with the printer.

To uninstall previous printer drivers:
  1. Turn off the printer.


  2. Disconnect the USB cable from the back of your Dell printer, click the Start button, point to All Programs, point to Dell™ Printers and then point to the listing of your Dell printer and then click the Uninstall Dell Printer icon.


  3. When the Dell Printer Uninstall confirmation window appears, click Yes. This process may take several minutes to complete. Do not attempt to power off the computer at this time.


  4. When the Dell Printer Uninstallation window appears, click to select the Yes, I want to restart my computer right now (recommended) option, then click OK. (The system automatically shuts down and restarts.)

    After the system restarts, the printer uninstallation process is complete.

new_note.jpg Note: Do not reconnect the USB cable to the printer until after you have downloaded and reinstalled the printer's drivers.


Issue 2: Download and Install the Inkjet Printer Drivers
To download the 924 All-In-One printer driver from support.dell.com, perform the following steps:
  1. Browse to the924 Download Page.


  2. Select the desired Operating System from the drop-down boxes as pictured in Figure 1.

    Operating System: driver%20and%20downloads%20question%20mark.jpg dropdownleftside.jpg
    Windows Vista 32-bit drowpdownarrow.jpg Category: driver%20and%20downloads%20question%20mark.jpg dropdownleftside.jpg
    All drowpdownarrow.jpgFigure 1: Drivers and Downloads Drop-Down Selections

    new_note.jpg Note: Click More Filter Options for more choices if needed.

  3. Click primary.gif Download to the right of Dell - Driver.

    new_note.jpg Note: By downloading, you accept the terms of theDell Software License Agreement.

  4. Click the Run button.


  5. Make sure the box next to Close this dialog box when download completes is unchecked.


  6. When the download completes, click Allow orRun.


  7. On the Printers: window, click Continue.


  8. In the Select the folder where you want to unzip the files to window, click OK.


  9. If a message appears asking to overwrite the folder, clickYes to All. If a message appears asking to create a folder, click Yes.


  10. In the All files were successfully unzipped window, click OK.


  11. Follow the prompts that appear to install the driver.


  12. If prompted to restart your system, click OK.

Apr 09, 2011 | Dell 924 Photo All-In-One Printer

1 Answer

New computer/no disk


Go here for the drivers:

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PRN_ALL_A926&os=WLH&osl=en&catid=&impid=

They have drivers for windows xp, vista and windows 7. Just download and install

Apr 15, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

I got a new computer and I need to install my


You can download the drivers from Dell's support pages for some OS's (I see a WinXP, Vista 32-bit and Win2K.) If your new computer came with Win7, you may not have much luck unless you use a work-around. Dell's site indicates that the Vista driver doesn't work in Win7. You can try the compatability mode to install the driver (download, extract the files to a new folder, find the .exe file and right click on it. Choose Properties and then the Compatability tab. Check the box for Run as and choose the correct OS version. Then right click again and choose Run as administrator.) Alternatively, Win7 Pro and Ultimate can run a virtual XP computer (on some computers). It takes two downloads and installation of the programs from Microsoft. Then install the printer using the XP driver from Dell.
The drivers are available here: (long URL)
http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&catid=-1&dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=PRN_ALL_A924&hidos=WW1&hidlang=en&TabIndex=&scanSupported=False&scanConsent=False

I hope this helps.

Cindy Wells

Mar 14, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Printer DeLL AIO 922 is not accepted by Acer with vista premium


You will have to uninstall all the old drivers first as the pc will use those first then re install new driveres from dell

Sep 06, 2009 | Dell 922 All-In-One InkJet Printer

1 Answer

How can I get a disk to install my Dell All in one printer 922 ?


Hi there, you will get you driver if you click on THIS: the download should start emidiatly.
3e30cad.png

regards /Teis

Jan 16, 2009 | Dell 922 All-In-One InkJet Printer

1 Answer

I cant setup my printer to my new computer.


Go to www.hp.com and let the website auto-detect your printer and download the correct drivers.

Dec 28, 2008 | HP Office Equipment & Supplies

1 Answer

Adding network printer


nope..you can do this, but you'll need the install disk, or the software on your drive, so the 'chooser' can see it.

if you don't have the old disk, go here, get new drivers for your model number, install them,

then add that printer. when it asks for the model, use Have Disk. then your computer will go search for the new drivers

should work nicely

Jun 14, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Scanner & fax wont work


Hi,
This issue could be occurring due to number of reasons, it could be due to the corrupt All in one software or it could be due to the scanner hardware as well, since you have confirmed that the printer prints fine you are absolutely right that the communication between the printer and the computer is good, however to know where the problem lies and to fix the issue disconnect the printer form the computer and try to make a copy form the printer itself, if the printer is able to make a copy then the printer scanner device is working absolutely fine, however if the printer scanner is unable to make a copy check if there is any error message displayed on the printer LCD, if you find any error please keep me posted so that I can send you the resolution for the relevant error, alternately you can download and install the firmware form the Dell’s support site to fix the issue, here is the link form which you can download and install the firmware: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R98804&SystemID=PRN_ALL_A962&servicetag=&os=WW1&osl=en&deviceid=7348&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=128061
Please make sure that you do not turn off the computer or the printer while the firmware is being downloaded or installed.
After the firmware is downloaded and installed then restart the printer and the computer.
Check if the issue is resolved, if the issue still persists then you will have to replace the printer as there is nothing much that can be done to fix the issue as the scanner hardware is failed.
If the printer is able to make a copy form the printer then try these steps:
Download and install the updated driver for the Dell’s support site, however before you download and reinstall the drivers uninstall the previous version of the driver before you install the latest version, here is how you can uninstall the previous driver.
  1. Insert the Disk labeled Dell All in one center disk in the CD ROM.
  2. Click Next and select Uninstall form the list.
  3. Click on continue to uninstall the software.
  4. After the All in one software is uninstalled disconnect the printer form the computer and the restart the system.
  5. Download the latest driver form the Dell’s support site and then install it.
Here is the link
http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R92834&SystemID=PRN_ALL_A962&servicetag=&os=WW1&osl=en&deviceid=7348&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=128698
Follow these instructions to download and install the latest drivers:
Download
1.Click Download Now, to download the file.
2.At the Export Compliance Disclaimer window, click Yes, I Accept
this Agreement.
3.When the File Download window appears, click Save this program to
disk (Windows XP users, click Save) and click OK. The Save In: window
appears.
4.From the Save In: field, click the down arrow then click to
select Desktop and click Save. The file will download to your desktop.
5.If the Download Complete window appears, click Close. The file
name icon appears on your desktop.

Install
1.Double-click the new icon on the desktop labeled 962ENA01.exe.
The Self-Extractor window appears.
2.Click OK or Continue.
The Self-Extracting Driver Installation window appears and prompts to
extract files to C:\DELL\DRIVERS\R92834.
3.Leave all of the default settings and click Unzip or OK. If the
directory doesn't exist, you'll be prompted to create one. Click Yes. A
Self Extractor window appears and indicates C:\DELL\DRIVERS\R92834 files were
extracted.
4.Click OK.
Follow the on-screen installation instructions in the window.


Regards
Malik Khan

Nov 07, 2007 | Dell 962 Photo All-In-One InkJet Printer

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