Question about Sony Cyber-Shot DSC-W1 Digital Camera
The lens of my camera is stuck out. I get an error message telling me to power off & on. When I do this, it tries to wind lens in/out, but it only moves part way & then returns to being stuck out. Is there a solution to reset it? I dropped it and I don't have warranty for it anymore.
What you are seeing is a generic message that means there is some sort of problem with the lens, it could happen in many different ways such as sand or dirt in the lens gears.
A couple solutions would be to either buy a defective camera online and make one good camera from the two if you can do that sort of thing yourself, or secondly have it repaired by somebody.
Don't bother trying to send the camera to Sony if it is out or warranty (though you can call them and verify what I'm about to say) because they will want $150+ to do the repair for you. Parts are not cheap to buy from them.
I know of one very affordable digital camera repair business... because I own it. The name is Darntoothysam, feel free to check us out, we are on that big auction website also (I don't plug their name for free), our seller ID is 'darntoothysam'. If you Google "darntoothysam" you will find us.
We have your repair listed as a package in our store for about $70. This covers a new lens, and return shipping of your camera! We even give a 45 day warranty on parts and labor. If you think you can use us then please check us out, even if you need to ask more questions then please feel free to contact me.
Hope this helps,
Posted on Oct 17, 2008
You know, if the camera is out of commission now, you can try this. Gently push or pull the lens while you are powering on. Just try and get the lens to its final position before the problem occured. In your case you need to gently press on the lens to force it in when it tries to do this automatically. Your lens has come out of alignment with its gears and sometimes this gentle nudge gets things back on track. Listen for a click and then release pressure, that is the lens coming back into alignment. Its worth a shot. And low batteries also can get the LCD to come on but not the lens extension but you are certain that the batteries are not the cause.
Posted on Mar 03, 2008
The following blog outlines some other repair options for a lens error:
Posted on Dec 23, 2007
The lens assembly on this camera slip off lens description plate stuck with double sided tape Then remove the shutter plate, 2 screws followed by remove lens plate and 2 metal plates by 2 screw , gentle pull the the zoom tube it should now click back in place reverse all steps, you will require a magnetic screwdriver star head with micro head and some good light.
Posted on Jun 13, 2007
My camera has done the same thing and I did not drop it. Does Sony just have cheap plastic barrels? The only thing is to have it repaired I guess... can any camera repair shop do this? Sony quote me $180 to fix it.
Posted on May 15, 2007
It seems that by dropping the camera you have damaged the lense assambly which is having plastic barrels. you have no other choice then to get it fixed by a camera repairer
Posted on Aug 19, 2006
Tips for a great answer:
Sep 10, 2011 | Sony Cyber-Shot DSC-S60 Digital Camera
Jul 16, 2011 | Canon PowerShot A560 Digital Camera
Jun 15, 2010 | Canon PowerShot S3 IS Digital Camera
Aug 04, 2009 | Canon PowerShot SD750 / IXUS 75 Digital...
Jul 06, 2009 | Casio Exilim EX-S600 Digital Camera
May 28, 2009 | Canon PowerShot SD870 IS Digital Camera
May 17, 2009 | Canon IXY 1000 Digital Camera
Sep 11, 2007 | Nikon Coolpix 5200 Digital Camera
Jul 30, 2006 | Sony Cyber-Shot DSC-W5 Digital Camera
240 people viewed this question
Usually answered in minutes!