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I have a Hitachi 500Gb external hard drive that just stopped working. It has a

Numbers on the outer cover; NBEX-500G FTY:60935 HD-204 ATQ09013791 Apparently Warranteed

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Beni S-P
  • 1006 Answers

SOURCE: External hard drive issue

First try in another pc.If still not working just buy new external ( hdd is fine ) then put hdd in new external and it will work

Posted on Feb 13, 2008

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Mike Trivedi
  • 67 Answers

SOURCE: My external hard drive quit working. The light on

Its is normally tough to make external hard drive work after they stop working. Mostly you wont be able to retrieve the data. You might need to go to a specialist for that and it would cost you some bucks.

Posted on Feb 12, 2010

Ctrlr4repair
  • 91 Answers

SOURCE: FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive: SIR i hav connected my frnds seagate 500gb externa...

WHat you could do is test other usb ports on the system or you will have to remove the drive from the caddy and install it as a slave inside your pc and see if you can access the data,
If you can then you know its the caddy at fault

Here is another possibility that i found on another forum

"I was playing around in Device Manager, unplugging and replugging the hard drive. Finally I found that although it wasn't listed under Disk Drives or Removable Storage
, it was listed under USB controllers. It had a little x on the icon. Upon right clicking it I found that it had somehow become disabled on my computer. I'm not sure how that happened. I know I didn't do it."
or you can try this
Try this fix for missing usb ports by JohnWill

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- Use text after this line --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- Use text before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

NOTE: If you have a USB keyboard and/or mouse, you'll have to modify the instructions and leave enough parts for those to function.

Posted on May 05, 2010

not you
  • 158 Answers

SOURCE: hitachi external hd 500G is not recognized by windows

Are you running Windows 7? If so go to Start,R/Click computer,Click manage,In left pane click Disk management,Look for the new drive near the bottom of the screen.You'll need to format it and give it a drive letter,just left click it it'll move to the top portion of the window,left click in upper window and format.thats it your done,takes about 3 mins tops.
Hope this helped

Posted on May 27, 2010

  • 1 Answer

SOURCE: my iomega 500gb external hard drive has a broken.

My Iomega (33654) 500GB USB isn't working. When I turn it on the blue light comes on for a few seconds. I can hear / feel it working but then the light goes off (it is still whirring inside). The computer isn't recognising it. I think it's still under guarantee but I can't find the paperwork. Do you have any ideas?

Posted on Jun 21, 2010

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I have had the same problem with Vista and win 7 with USB connection. Using it with XP its perfect. what operating system are you using?

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if it is clicking or not whirring it is broken if not go to control panel,system,disk management the see if you see it there and format it to NTFS hope this helps =]!

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Hitachi 500gb external hard disk is unable to detech


Have you made sure you have good connections between the computer and hard drive? Sometimes connectors are not pushed in all the way. You might try another cable, or check the drive on another computer. If you need more help, please call HitachiGST Tech Support M-F 8AM to 6PM PST at 1.888.426.5214 and a technician will be happy to help you.

Feb 06, 2011 | Hitachi 500GB External USB 2.0 Hard Drive

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I have a 453 GB Lap Top, 500GB Hitachi will not back, says no more space, I was told to delete all info on 500GB and do new back up, How do I delete info from 500GB?


Open up Windows Explorer (the file manager).

Right-click on the 500GB drive (drive D: or whatever it is) then click Format.

If it says the drive is in use, make sure you close all other Windows Explorer and Command Prompt windows and try again (worst case, reboot then try again).

Jan 14, 2011 | Hitachi 500GB External USB 2.0 Hard Drive

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Does not worknd50


Sometimes, I've gotten the drive to work after taking it out of the external case, and hooking it up to a computer as an internal drive. You can access the actual drive manufacturer's site for configuration info.

Aug 29, 2010 | Hitachi 500GB External USB 2.0 Hard Drive

1 Answer

Hitachi External Hard Drive 500 g where do i get the driver for it ?


This is what I get from Hitachi about the USB drives:

The External USB Storage and Portable USB Storage products do not need additional drivers to function in WinXP/2000/Vista, or the Mac system 9.2.2 or OSX. These operating systems already include the drivers needed for USB storage devices.

Looks like you don't need a driver. This is what I expected.


Feb 02, 2010 | Hitachi 500GB External USB 2.0 Hard Drive

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My hard drive suddenly started beeping and stopped working


Your drive has failed. to try to get back some of your items put the drive in the freezer for a day. the chill will make the heads condense enough for about 3 hours of use for emergency backup.

Nov 07, 2009 | Hitachi 500GB External USB 2.0 Hard Drive

1 Answer

Power supply


Hi backerman,

Hitachi has several hard drive models with a 500GB capacity. To ensure you choose the correct power supply, I suggest you contact Hitachi support toll free at (888) 426 5214.

Thank you,
Jason,
Go Ahead. Use Us.

Jun 13, 2008 | Hitachi 500GB External USB 2.0 Hard Drive

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