Question about Xerox Office Equipment & Supplies
The machine is saying output tray 1 is out of service, i have checked the finisher and all is clear, this is a brand new machine please help.
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Posted on Jan 02, 2017
Sometimes the Canon printers which use PG-5BK/CL-8 colour cartridges with chips will give error massages like 6502 or other types of error message to do with the cartridges, which has the orange light flashing and the printer will not work. Follow this procedure which quite often resets the printer and allows it to resume printing.
When error is indicated, turn power switch off so green light is extinguished.
First hold down resume button and then hold down power button so both are held down at same time
When green light comes on, continue holding down power button and let resume button go, then press resume button twice. Then let power button go.
Then press resume button four times, power button should be released before doing this.
Wait until printer settles down, if power is off, turn on. If power will not come on, remove power cord from back of printer, then wait 15 seconds before plugging back in again and turn power on. This normally solves the error problem - if not go through same procedure again.
Incidentally, you may find that if the chips had previously been disabled, the low ink warnings are showing again and they will have to be disabled once more. This would indicate that the above procedure clears the firmware memory of the disabling of the chips, this may be useful if you need some warranty work done on your
printer after the chips had been disabled.
Posted on Jun 10, 2009
Tips for a great answer:
SC726: Finisher Shift/Lift Motor Error
1) Tray shift does not finish within a certain time after the shift motor turned on.
2) The stack height sensor does not activate within a certain time after the shift
tray lift motor turned on.
• Shift motor defective
• Shift tray lift motor defective
This is a problem with the finisher shift motor normally.
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